306 Reviews of Cityside Subaru - Service Center
New to Boston I had a very positive first experience with Cityside Subaru. They were professional and courteous. My wait was longer than expected and they apologize I had a very positive first experience with Cityside Subaru. They were professional and courteous. My wait was longer than expected and they apologized and didn't charge me for the visit. I was pleasantly surprised that they washed my car after my tire rotation. I will be going back. More
Very professional, timely and informative Had a great experience with the staff at Cityside. Gentleman on the phone originally was a little curt, but when I got there all the staff was inform Had a great experience with the staff at Cityside. Gentleman on the phone originally was a little curt, but when I got there all the staff was informative and helpful. Having the loaner car was clutch!!!! Just like everyone else the cost for the part. (door switch-$163.00) seemed pricey. Overall though a fine experience...especially the clear communication. BEst, mark E smith More
Great Staff, Fast Service Recently took my car in for it's first maintenance checkup w/oil change, tire rotation, etc. The service was completed faster than I anticipated (I w Recently took my car in for it's first maintenance checkup w/oil change, tire rotation, etc. The service was completed faster than I anticipated (I wasn't even late to work!). The staff is always very nice, the waiting area is comfortable and I like that my car comes out freshly washed. More
Initial new vehicle check Vehicle was booked in and service completed within 45 minutes including car wash. Service crew were very helpful in answering all my questions includ Vehicle was booked in and service completed within 45 minutes including car wash. Service crew were very helpful in answering all my questions including other points regarding setting up my vehicle display screens. Waiting area was excellent, better than a number of high end dealers like Jag, Mercedes and BMW I would put Cityside Subaru in the 99%+ service quality and attentiveness Well done More
Great experience I had a great experience at City Side Subaru. The sales and service department exceeded my expectations tremendously. Fantastic customer service and w I had a great experience at City Side Subaru. The sales and service department exceeded my expectations tremendously. Fantastic customer service and work. I would recommend this dealership to any Subaru owner. More
The service is great, impeccable in every way. The service is very fast, reliable, technically careful, accurate, and they do what they say they will do and no more or less. I could not be happier The service is very fast, reliable, technically careful, accurate, and they do what they say they will do and no more or less. I could not be happier with any car or any other dealer. More
good service Prompt, courteous and professional. I was able to schedule a service quickly since I had to leave the state, and the service department was able to fi Prompt, courteous and professional. I was able to schedule a service quickly since I had to leave the state, and the service department was able to fit me in same day. More
Scheduled oil and filter visit I have been a happy customer since 1999 . During that period of time my family has purchased four vehicles.City Side is the best local dealership. I have been a happy customer since 1999 . During that period of time my family has purchased four vehicles.City Side is the best local dealership. . More
Professional and Friendly Service Took our new Subaru in for its first recommended check-up. Making the appointment was easy and the staff took the car right away. I was told it woul Took our new Subaru in for its first recommended check-up. Making the appointment was easy and the staff took the car right away. I was told it would be completed in an hour to an hour and a half. The service staff were done in an hour and the car had been washed! The staff explained the work they performed and when my next check up should be to keep my car running smoothly. I appreciated the professionalism, friendliness, and prompt service. More
Top rate service A real community asset. Friendly, competent, and they go out of the way to help customers. I have been bringing my Forester to them since 2006 and hav A real community asset. Friendly, competent, and they go out of the way to help customers. I have been bringing my Forester to them since 2006 and have never been disappointed. More