Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 366 service reviews
Since the new facility opened, it seems like the Service Department is better organized and more responsive than before. Better customer experience than before, too. Department is better organized and more responsive than before. Better customer experience than before, too. More
As always, I am always completely satisfied with the service at City Side Subaru and the employees in the service center are always accommodating and courteous. service at City Side Subaru and the employees in the service center are always accommodating and courteous. More
Always a pleasure- easy to. get appointment or walk in , and I usually wait for my car and the waiting area is quiet. get appointment or walk in , and I usually wait for my car and the waiting area is quiet. More
Cityside Subaru has consistently provided quick and thorough service and I've been so pleased with their transparency and clear communication. I purchased my Outback there several years ago and have re thorough service and I've been so pleased with their transparency and clear communication. I purchased my Outback there several years ago and have returned for service due to their trustworthiness. More
I was pleasantly surprised by my latest experience, which was good. Efficient, polite, easy, reasonably priced. They took me right away even though I had no appointment. In the past I have had terrible exper was good. Efficient, polite, easy, reasonably priced. They took me right away even though I had no appointment. In the past I have had terrible experiences at this dealership. I think they’ve cleaned up their act. More
I have gone through 4 or 5 batteries that I have paid for. I finally complained to Suburu of America and they found it was not the batteries, but what they connect to. There should of been a massive reca for. I finally complained to Suburu of America and they found it was not the batteries, but what they connect to. There should of been a massive recall. Cityside told me I was out of luck bc I bought batteries from someone other than the dealership. Not helpful. They once replaced my CD player with a used part. They updated the software and it worked for 3 days but is now working only 90 percent of the time. haven't called them back yet. Friends have had great luck with them. Found everyone pleasant but will need to go back to Suburu of America. More
The dealership facility is amazing! The entire service staff was professional, friendly, and very personable. The service manager, Mike, made it a point to come out and introduce himse The entire service staff was professional, friendly, and very personable. The service manager, Mike, made it a point to come out and introduce himself personally More
Excellent and friendly service. Nice, clean and inviting dealership. Knows how to keep a customer happy. I am very satisfied and will be a loyal Subaru customer for life. Nice, clean and inviting dealership. Knows how to keep a customer happy. I am very satisfied and will be a loyal Subaru customer for life. More















