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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,741 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,741 reviews

March 31, 2022

Dan un excelente trato con los clientes estoy súper contenta por cómo me trataron y el personal es muy atento y saben explicar todo More

by ADILOPEZ75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Claremont Toyota responded

Adi, Nos hace feliz que haya tenido una experiencia de servicio de 5 estrellas y esperamos que su vehículo funcione como nuevo. Esperamos verte aquí en tu próxima visita. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

They provide fast and efficient service. They did a great job at taking care of my vehicle. More

by Arlene Escudero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Claremont Toyota responded

Arlene, We're so happy you received prompt and quality service and we can't wait to see you at your next service visit. Hope your vehicle's running just like new. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

All except I just notice mechanic forgot 2 tire valve stem caps on both right tires. No biggie, I can buy some at Pep Boys but if he missed this, then what did he miss on my maintenance? Attention to det More

by PACIFICO4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Service dept
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Apr 01, 2022 -

Claremont Toyota responded

Providing quality and accurate service is very important, which is why this is disappointing to read. We appreciate you sharing this and we'll be addressing this with our service team and make sure they're not overlooking anything like this again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

Service rep did not follow through on his promise to notify the service manager on the discoloration of my seats. More

by SFREDERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Esquival
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Apr 01, 2022 -

Claremont Toyota responded

We're disappointed there was some miscommunication on our end. Please contact us when you have a moment, so we can look into your seat discoloration and discuss possible solutions. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

Accepted me early, took care of of fast and easy with no issue whatsoever. Will be returning More

by GNUNEZ1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Claremont Toyota responded

We are glad that we got you back on the road as soon as possible! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

Everyone was very helpful and friendly. They made buying a new car an enjoyable experience. More

by FATCATJOHNSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Escobal Brandon, Ryan Crenshaw
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Apr 01, 2022 -

Claremont Toyota responded

We are ecstatic to see that you had an enjoyable car-buying experience! Thank you for choosing us and we hope to see you back here again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

The place is fine. But my service was. not completed. Tires not rotated as needed. More

by LVASQUEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
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Apr 01, 2022 -

Claremont Toyota responded

We're discouraged to see that not all services were completed. We'd like to learn more about when you stopped by and would like to set up a time to complete any necessary services for your vehicle. Please contact us at your convenience. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 01, 2022 -

LVASQUEZ1 responded

Thank you for your offer. I will have to check my schedule and advise when I can make an appointment.

March 31, 2022

Got to the service center without an appointment to get my first oil change for my new Hybrid SUV. The advisor told me to leave it till end of day which is not acceptable. I politely asked to talk to a m More

by OMAR.HADDADIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Claremont Toyota responded

It's a pleasure to see that our service team provided you with a smooth service appointment! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2022

I've been visiting this dealership for at least 15 years. Service advisors are knowledgeable and able to answer any questions. Will definitely continue to have my vehicle serviced here. More

by KARSAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Claremont Toyota responded

We're more than happy to hear that your experiences are always nothing short of stellar. We look forward to another 15 years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 30, 2022

Mi vendedor fue muy honesto y comunicativo me ayudó y explicó para q el proceso de compra fuera mas fácil More

by ARTCEJA22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Murillo , Richard Lopez
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Mar 30, 2022 -

Claremont Toyota responded

Estamos muy contentos de que haya recibido excelente servicio y comunicación. Muchas gracias por visitarnos y por tomar el tiempo de compartir esto. Esperamos volver a trabajar con usted pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

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