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Claremont Toyota

Claremont, CA

4.5
4,760 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,760 reviews

May 19, 2021

My main complaints are twofold, the time it takes for your car to be serviced and the way the service reps always recommend the most expensive service plan. I know that taking my car for servicing will t More

by CYNTHIARRIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jeremy wright
May 19, 2021

Poor customer service was treated like I was a criminal when I went to purchase a car. I will not be back to buy a vehicle here. I bought my Tacoma a year a go and the gentleman who sold it to me treated More

by BRUNETBEAUTY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Had a wonderful experience at Claremont Toyota. Came in for a oil change and recall for my Tacoma. Oscar helped me out and took care of all my questions and car service needs. Will continue to be a loyal c More

by JKHOUNTHAVONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar, Vergara
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Sep 06, 2022 -

JKHOUNTHAVONG responded

See you next time!

May 19, 2021

Excellent costumer service provided by Juanita Moran . I just went for an oil change but She mentioned about a recall on my car and it was done in a couple of hours. More

by ORALBA G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 19, 2021

Joseph Zepeda and Jose were especially understanding knew what we wanted and did all they could to meet our needs. I would highly recommend them to family and froends More

by MOLINATERESA97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

I’ve been a customer for 4 years now and I’ve always had a pleasant experience. The people in theservice department are so nice. The waiting area is clean and comfortable with free beverages! More

by SCHOFER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

I had an appointment at 7am for a routine service for my Camry and it took over 4 hours to complete. Very disappointed especially since I purposely made my appointment for 7am. More

by RACHEL.CERVANTEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

The service is very friendly and gives advice about the service . The service was very quick and satisfying The waiting area is nice and clean More

by SIDNAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 18, 2021

Everyone was so nice!! My car was done sooner than expected which is great! explained everything well to me and made sure I knew what was going on. More

by ALEXISVILLA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 15, 2021

The finance department was great. Very personable and knowledgeable in explaining the paperwork. The sales people need some work. Arriving there after conversing back and forth during the week over email More

by KEVIN.EWINGER
Price
Recommend Dealer
No
Employees Worked With
Diego Guzman, Adrian Romero, Jacob Santos
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