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Claremont Toyota
Claremont, CA
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation.
Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 10:00 PM
Tuesday 8:30 AM - 10:00 PM
Wednesday 8:30 AM - 10:00 PM
Thursday 8:30 AM - 10:00 PM
Friday 8:30 AM - 10:00 PM
Saturday 8:30 AM - 10:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,761 reviews
December 23, 2020
Brought in my vehicle recently due to a “check engine” light on my annunciator panel. Turned out to be the catalytic converter. Olive advised she would order all parts & that due to a recall, it was cover light on my annunciator panel. Turned out to be the catalytic converter. Olive advised she would order all parts & that due to a recall, it was covered via warranty. I was promptly notified by Olive when the repairs were completed. From start to finish, the entire experience was handled professionally. This is why I continue to bring both of my late model Toyotas back to Claremont Toyota, despite residing in Lake Arrowhead. I trust this dealership implicitly. Thank you....Olive. More
by TACOHN
Verified CustomerEmployees Worked With
Service Advisor = Olive
December 21, 2020
Great customer service and kind. Thank you Claremont Toyota for taking care of me. I had an oil change done to my car and staff was very helpful. Thank you Toyota for taking care of me. I had an oil change done to my car and staff was very helpful. Thank you More
by JMUAMAR
Employees Worked With
Service department
December 21, 2020
Excellent service, great communication, safe outdoor seating. First visit to the service department - would highly recommend Phil in the service area, and their tech guy. seating. First visit to the service department - would highly recommend Phil in the service area, and their tech guy. More
by MICHELECOYLE
Employees Worked With
Phil
December 17, 2020
Overall a good experience. One thing that I did like is I have a 8am appointment and have to wait in line behind all the cars that don’t. Other Toyota dealerships have an appointment line and non appointm I have a 8am appointment and have to wait in line behind all the cars that don’t. Other Toyota dealerships have an appointment line and non appointment line to wait. I ended up waiting for about 15 minutes before I could get my car checked in. More
by MAR1EY
Employees Worked With
Not sure
December 16, 2020
I had a VERY PLEASANT experience at your dealership! In fact, I tried to write a Yelp Review (my very first) when I came home, but I still don't see it posted. I came in simply to "look" at the cars, and e fact, I tried to write a Yelp Review (my very first) when I came home, but I still don't see it posted. I came in simply to "look" at the cars, and ended up driving out with a 2021 Toyota Rav 4 Hybrid in about 4 hours. Between Jonathan Fairman aka JJ as the Finance Manager (who made everything happen so fast) and my salesperson Jessie who was super kind and who drove me all over the place, including the Used Car lot, I had such a great experience. They were all Covid friendly and professional. I never felt pressured and I would definitely recommend your dealership to all of my friends. More
by CULRICH
December 16, 2020
Could use improvement from Sales people to Service Reps. There are dealers not too far that provide better service. Not just an opinion but personal experience. There are dealers not too far that provide better service. Not just an opinion but personal experience. More
by RICKHAI1998
Employees Worked With
Rather not say.
December 16, 2020
The dealership was very clean, organized, the service advisor was knowledgeable, friendly and kept me informed on the progress of my vehicle as I waited for it to be serviced. advisor was knowledgeable, friendly and kept me informed on the progress of my vehicle as I waited for it to be serviced. More
by GUNBLOCK
Employees Worked With
Scott Zalibra and Oscar
December 16, 2020
Everything was great except they promised to wash my car and didn't. The waiting room was comfortable. The people that I spoke with were very friendly. and didn't. The waiting room was comfortable. The people that I spoke with were very friendly. More
by DIANAJAMERSON
Employees Worked With
Brenda Araiza
December 15, 2020
When I bought my 2019 Tundra, Claremont Toyota agreed to a free "lifetime Toyota Care" meaning I get free oil changes and tire rotations based upon a maintenance schedule beyond the 2 years that comes stand a free "lifetime Toyota Care" meaning I get free oil changes and tire rotations based upon a maintenance schedule beyond the 2 years that comes standard with every vehicle purchased there (at least thats what they explained to me). However, I just learned on my last visit that, 1: They're not honoring that even though it was the deciding factor of where I purchased the vehicle, 2: They'd instead charge me 89 dollars for the labor of the oil change but I would get the oil for free, and 3: Even when you do bring your car in for scheduled maintenance-ie..oil change and tire rotation, they don't perform the maintenance if they don't "deem it necessary" even though you just brought your car in for a maintenance based on a sticker they put on your windshield telling you when the maintenance is necessary ....yet they still count it as one of the scheduled maintenance visits.( The best part is they don't tell you this, they just send you on your way after waiting hours, making you think you just had your oil changed and tires rotated.) I've owned nothing but Toyotas, two of which I got from this dealership. I was shocked to say the least and sadly will be purchasing from a different dealer next time since they didn't feel it was worth the time to try and resolve this issue. But hey, at least they were friendly whilr they took advantage of me. More
by MULLVAINJC
Employees Worked With
Don't remember the name of the person who "helped" me but he's probably not the problem anyways.
