Claremont Toyota - Service Center

Alex was great. He addressed all the car issues and took care of business. It was expensive, but it was worthwhile. He addressed all the car issues and took care of business. It was expensive, but it was worthwhile. More

My visit was a great experience. Will be returning. Thanks to olive for great customer service. Will be returning. Thanks to olive for great customer service. More

Amanda in the Service Department was very helpful, answered all my questions, treated me as a valued customer and worked on solving all my concerns. Thank you, Amanda. answered all my questions, treated me as a valued customer and worked on solving all my concerns. Thank you, Amanda. More

Love my service advisor Olivia. She makes you feel like part of the family. Service department takes good care of our cars. She makes you feel like part of the family. Service department takes good care of our cars. More

Jaime Viveros was a very helpful. Great service! Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Great service! Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks More

Had an appointment at 2:15 and my Oil change took 3hrs complete. So Upsetting complete. So Upsetting More

On the positive, it was easy to make an online service appointment, the facility is clean and the staff is friendly. There is a good sized waiting room with ample seating, they have drinks available and appointment, the facility is clean and the staff is friendly. There is a good sized waiting room with ample seating, they have drinks available and they service the car well. Where they need to improve is how they manage their appointments . I had a 9:45 am appointment (got there 10 minutes prior) for an oil change. I was told a 2-2 1/2 hour wait. I went back to the service desk at the 3 1/2 hour mark to make sure they hadn't forgotten about me. I didn't leave until 2:15 pm. Taking 4 and 1/2 hours for an oil change is a long time. Really, if there are walk ins or people who come early or late to their appointment time, they should be worked in as time allows. But for people who actually have an appointment and are on time they should be serviced relatively close to the scheduled time. Otherwise, what's the point of even having an appointment time? You may as well make it all walk in. More

Sales people are the worst here at this dealership! So sad I’ve bitten 3 cars from here and can’t believe how things change. All these kids working in sales that have no enthusiasm or excitement to mak So sad I’ve bitten 3 cars from here and can’t believe how things change. All these kids working in sales that have no enthusiasm or excitement to make a sell. More