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Claremont Toyota - Service Center

Claremont, CA

4.4
2,570 Reviews

2,570 Reviews of Claremont Toyota - Service Center

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June 15, 2024

Outstanding service. The service representative took care of my car professionally and expeditiously. The representative was courteous and called me when my car was re More

by JKALIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
June 14, 2024

I am writing to express my disappointment with the recent service appointment for the van. This was my second visit to your dealership, and unfortunately, it did not live up to the positive impression I had More

by prolinepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
June 14, 2024

Super happy with the service! Everyone was so attentive, especially Jay who helped us complete the deal within a couple of hours. He was extremely helpful, knowledgeable and made More

by MSGMORALES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Luis was very helpful in explaining the issues/recals with my Tundra. He was attentive to my frustrations and extended his honest help to ensure i left satisfied. More

by GOMEZANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
June 12, 2024

Excellent customer service. Very nice facility, completely satisfied with all of my contact with this dealership. More

by JOANN.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Claremont Toyota responded

Hi Joann, thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our customer service and facility. We strive to provide top-notch service to all of our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Love this dealership! They are professional, customer driven, reliable, timely and easy to work with! More

by LRHANSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Claremont Toyota responded

Thank you so much for your kind words, LRHANSEN3! We are thrilled to hear that you had such a positive experience with our dealership. Providing exceptional service to our customers is our top priority, and we are delighted that we were able to meet your expectations. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

All good series and great staff but wait img time too long and need transportation to drop off and pick up for my ride More

by MEIHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar armar
Jun 13, 2024 -

Claremont Toyota responded

We appreciate both your patience and your feedback. We'll be sure to take this into account, as it's important that we are accommodating our guests and doing so in a timely manner. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Luis Macias was perfect: knowledgeable, great communication, friendly and always helpful. We will definitely return to have Luis service our cars. More

by D.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Service Dept.
Jun 14, 2024 -

Claremont Toyota responded

DH, Luis is a great asset to us here and we can't wait to share your positive feedback with him and we can't wait to see you here at your next visit. Until then! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

I wait 20 min to check in to long and the workers in the phone More

by HECTORLEONES65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Claremont Toyota responded

Hector, You must be accommodated in a much more timely manner. We appreciate you bringing this to our attention. We'll be addressing this with our team and making sure you're checked in much faster at your next visit. See you then. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

My sales man Baher was the biggest help throughout my whole buying process. I will keep going to this dealer as long as Baher works there More

by A.P.CRANMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baher radwan
Jun 12, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Baher, A.P.CRANMER! Thank you for choosing our dealership and for taking the time to share your feedback. We look forward to seeing you again in the future. If you need anything else, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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