Claremont Toyota - Service Center

Terrible communication and customer service took my car to get service brought it home maintenance light was still on took it back because it needed a part supposedly it was there took it there they had it to get service brought it home maintenance light was still on took it back because it needed a part supposedly it was there took it there they had it for 2 days and figured out it was the wrong part they did other work on it brought it home the maintenance light on the car is still on More

Good friendly people, , very good service. Clean dealership. People welcome you there , if you have a question there on it . Clean dealership. People welcome you there , if you have a question there on it . More

We thought the visit and service went well until we looked at the list of things checked. Apparently the in-cabin filter is dirty and needs to be replaced, but noboady said a word to us about this. Thi looked at the list of things checked. Apparently the in-cabin filter is dirty and needs to be replaced, but noboady said a word to us about this. This is just lazy and bad customer service. I will be looking to have my vehicle serviced somewhere that they actually have better customer service. UPDATE!!! Claremont Toyota reached out to us and resolved the issue right away. Marisela went above and beyond in resoling this issue, the filter is being replaced and I am extremely happy with the way Claremont Toyota resolved this issue. I really appreciate the effort to keep their customers happy. More

Never waited longer Than 2 hours for my car. People were all very professional and nice. Cashiers seemed irritated when coupon was presented. People were all very professional and nice. Cashiers seemed irritated when coupon was presented. More

Experience was great! !! Had my truck back in less than an hour and a half. !! Had my truck back in less than an hour and a half. More

The agent was friendly. But the actual dealer is not very helpful. I found myself sitting in the car line for almost 10 minutes until I was helped. It feels like everyone is But the actual dealer is not very helpful. I found myself sitting in the car line for almost 10 minutes until I was helped. It feels like everyone is a bit slow to the game… and rather indifferent to helping their customers. I have been to other Toyota dealers and their service was wonderful compared to this place. I would recommend reviewing your customer service strategies. More

They are very efficient and very friendly and they care abaout serving theri customers thank you. abaout serving theri customers thank you. More

Janeth Mestas from Customer Relations went above and beyond to ensure my previous dilemmas were accounted for and mediated. Thank you very much Janeth for taking the time to call and offer me multiple s beyond to ensure my previous dilemmas were accounted for and mediated. Thank you very much Janeth for taking the time to call and offer me multiple solutions to the problems I faced prior to our phone conversation. I look forward to working with you on future maintenance plans. More

I stopped dealing with this dealership because of the customer service. Now that you have Danny Llamas working in service I will continue to come back as well as my Family. customer service. Now that you have Danny Llamas working in service I will continue to come back as well as my Family. More

Burt Gonzales was nice, friendly and helpful. . The service was great. waiting lounge is nice and clean. . The service was great. waiting lounge is nice and clean. More