Claremont Toyota - Service Center

The wait time it’s too long. I waited 4 hours for a service and I had an appointment. They can’t blame COVID or short staff no more. I waited 4 hours for a service and I had an appointment. They can’t blame COVID or short staff no more. More

Well organized and efficiently run. Everyone was busy. The waiting customers were well cared for and comfor table Everyone was busy. The waiting customers were well cared for and comfor table More

Claremont Toyota has a great waiting room and they give fast, thoroughly professional and friendly service. fast, thoroughly professional and friendly service. More

I believe my main concern will be the wait time for the service. I dropped off my vehicle at 9:15 and did not receive a call for pick up until 2:19. In my opinion that's kinda unacceptable. Fortunately I d service. I dropped off my vehicle at 9:15 and did not receive a call for pick up until 2:19. In my opinion that's kinda unacceptable. Fortunately I did go home to wait but if i had to wait there I would of been extremely unpleasant. I honestly don't feel like I will be going back in the future. Honestly I never leave a poor review I choose to just ignore the inconvenience but I feel like half my day should not be put on pause just for an oil change More

Service was fast and efficient. Working with Humberto Gonzales was a pleasure: he was friendly, returned phone calls promptly, was courteous and explained everything thoroughly. Working with Humberto Gonzales was a pleasure: he was friendly, returned phone calls promptly, was courteous and explained everything thoroughly. More

Checked in right away. Wait was not too long, it was relaxing. They provide drinks for customers that is an excellent touch. I had my own coffee bc didn’t know they prov Wait was not too long, it was relaxing. They provide drinks for customers that is an excellent touch. I had my own coffee bc didn’t know they provide that touch. More

I really like the people at Claremont Toyota. They have been very helpful and some have gone above and beyond to assist me. They have been very helpful and some have gone above and beyond to assist me. More

Service experience was quick and easy. Tech was awesome and kept me informed the whole time Tech was awesome and kept me informed the whole time More

A recall was overlooked (computer update) earlier this year or last, had to return at least 3x for same concern. Recall update done last visit. Hopefully ok now. year or last, had to return at least 3x for same concern. Recall update done last visit. Hopefully ok now. More

Phil Tarin in the service dept. always goes out of his way to be helpful. always goes out of his way to be helpful. More