Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

Sort by
March 09, 2025

I am very unhappy the right side is still making the noise even though you put new tires and brakes still making noise. You waste my money and 2 weekends spent at your dess as per ship. You need to tea More

by YVETTEM1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Claremont Toyota responded

Yvette, We're discouraged to see this issue has persisted and you've not been happy with the level of service you've received. At your earliest convenience, please contact us, as we'd like to get this issue/noise resolved once and for all and make sure you're satisfied. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 05, 2025

The service advisor and casher were good and professional with no problems. The only problem was that fact that they knew I had tire insurance and was within the years and milage, but still ended up charging More

by DAVIDCHAU83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 05, 2025 -

Claremont Toyota responded

David, It was not our intention to waste your time and we're happy we got this resolved and provided you with your refund. We're glad that besides that concern you had a quality service experience. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 04, 2025

Friendly and try the best for customers . The price is reasonable . The service quality is good More

by COOKIE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience. Our team always strives to provide friendly service at reasonable prices. We appreciate your support and look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 04, 2025

I always go to Claremont now instead of Ontario because they provide cars if you need cars to get back-and-forth and they are always courteous and you have some snacks available and it just keeps the whole More

by CONTACT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Claremont Toyota responded

We're thrilled to hear you enjoy your visits to Claremont Toyota. Our team takes pride in providing great service and a welcoming atmosphere. We appreciate your feedback and look forward to continuing to make your experience even better! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 02, 2025

What I don't like about service at the dealer is that I have no contact with the person who is working on my car. If I have any questions, they need to be relayed through a 3rd party. I had several questi More

by CALLIE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cordero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Claremont Toyota responded

Callie, It's important that both our service process and communication are seamless and we're disappointed to see that has not been the case. We'd like the opportunity to speak with you about this further, as we're always looking to improve and make sure our guests are satisfied with both the service and communication they receive. Please contact us when you have a moment. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

I am very pleased with the friendly & competent staff and service. I will continue using Claremont Toyota. More

by PEARLLADY1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Mayorga
Mar 03, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your continued support means a lot to us, and we look forward to serving you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

Claremont Toyota is a reliable dealership to buy your car. They give great customer auto care service in a timely manner. More

by concetta19@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Mar 03, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a positive experience with us. Providing reliable service and care is our top priority. Enjoy your new car, and we look forward to assisting you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

Michael went above and beyond to help me. Also the technician who worked on my car was patient and helpful. That’s why I come here. I trust you and everyone I have worked with. More

by DALZIRE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 03, 2025 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience! Michael and our technician truly appreciate your kind words. Building trust is our priority, and it’s great to know we’re meeting your expectations. Thank you for being a valued customer! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

Great customer service, everything explained clearly, ready as promised. I’ll bring my car back when it’s due for the next check up, Thankyou Toyota Dealership More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Omar Armas
Feb 27, 2025 -

Claremont Toyota responded

Thank you, Victoria! We're thrilled to hear you had a great experience with our customer service. We appreciate your trust in us and look forward to seeing you for your next check-up. Safe driving until then! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

Big dealership with several cars for sale. Popular for service as there are usually long lines, but making an appointment helps. More

by MILES.E.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Claremont Toyota responded

Thanks for your feedback, Miles! We’re glad you found our selection impressive. We appreciate your patience during busy times and are happy to hear that appointments help. We’re continually working on improving our service experience for everyone. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

...
11
...