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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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May 25, 2022

Awesome experience and helpful team. The process was simple and comfortable. John Gendy were the best guy to deal with. More

by MAKRAMLUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa, Daniel Vera
May 26, 2022 -

Claremont Toyota responded

We are proud to hear that John worked hard to provide you with the experience that you were looking for! Thank you for this great review and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 25, 2022

Always quick and easier and supply me with options when I’m not satisfied. They provide me with a free Uber if I would like to stay home or free refreshments in a cool comfy lounge More

by BRIGITT.RODRIGUEZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero, Eduardo Cardenas
May 26, 2022 -

Claremont Toyota responded

It truly makes us happy to hear that you always receive the service that you deserve! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 24, 2022

The service techs were all very helpful. I had no issues with the service itself. The only thing is i wish it would be a bit faster. I understand that there might be staffing issues, but i f More

by VALENCIA.NELSON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Claremont Toyota responded

Valencia, We appreciate both your patience and your feedback. We're grateful for the opportunity to earn your business and we look forward to providing you with a more prompt service experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2022

I have been a customer of this dealership for 15 plus years. I had only one not so good experience, so I called to speak w/the svc dept about my mothers visit she had the previous day. I spoke with Zupi More

by BTNKSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
May 24, 2022 -

Claremont Toyota responded

We appreciate you taking the time to share your concerns and we're very happy that our team addressed them and made sure you received the 5-star service you deserve at your next visit. We hope all is well and can't wait to see you here again very soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 22, 2022

It would have been Five Stars if there was a mask requirement to those greeting customers. The pandemic is not over. Other than that, the service was excellent! More

by DOOLEY.WALKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
May 25, 2022 -

Claremont Toyota responded

Thanks for both your business and your feedback. We're very happy you receive quality service and should you like to discuss our safety protocols any further, please don't hesitate to reach out. Your opinion is extremely important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 21, 2022

Customer service was excellent I was able to go in and out really fast and happy More

by JOEHERMOSILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Claremont Toyota responded

We want nothing but the best for our customers and we're so happy you had such a quick and easy experience with us! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 21, 2022

I was really really really really really really really really really happy with there service More

by JOEHERMOSILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Claremont Toyota responded

Thank you so much for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 21, 2022

Olivia, gave a very poor costumer service; did not even made me sit, advised me right there and then standing my my car in a very imposing way; did not call when my car was done. I was the one who needed t More

by CDA_TRINIDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia vedoy pratt
May 23, 2022 -

Claremont Toyota responded

We're very discouraged to read about this negative interaction and experience with a member of our team. We would like the opportunity to learn much more about what transpired, so we can address this appropriately and make sure no other customers have the same experience you did. Please contact us when you have a moment to speak further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 20, 2022

Best waiting room free coffee vending machine with many options free water and many different kinds of soda. charge ports for phone snack vending machine and comfortable chairs outside on the patio. Staff More

by MISFIT241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Claremont Toyota responded

It's wonderful to hear that you were impressed with everything from our facility to our service and amenities! Thank you for this kind review and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 20, 2022

It was nice to speak to a professional who knew his business and treated me with respect. I was promptly notified when the work was done. More

by EDIAZBROWN
Recommend Dealer
Yes
Employees Worked With
Daniel Llamas, Jr.
May 20, 2022 -

Claremont Toyota responded

We are so happy to hear that you received the service that you were looking for! We can't wait to see you back here again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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