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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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May 16, 2022

Extremely helpful. Service was fast and professional. Best experience at a dealership so far. Will definitely be back More

by BIDDLESETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Claremont Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Claremont Toyota and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 14, 2022

Claremont Toyota is the Best service center. Staff are always quick, helpful, and friendly. They are great at explaining any necessary service and any cost expectations. Love them. More

by OURSTREET10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic
May 16, 2022 -

Claremont Toyota responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please let us know if we can help you with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 14, 2022

Very nice place good customer service good waiting place with free drinks,only there's no car wash throw maintenance More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
May 16, 2022 -

Claremont Toyota responded

Danny, We're glad you're satisfied overall with the quality of service you receive here. Should you like to discuss our car wash or anything else, please don't hesitate to reach out. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 13, 2022

Service advisor was courteous and kept me appraised on the work progress. She notified me promptly on work needed and when it was done More

by ONEFILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrington, Candace
May 16, 2022 -

Claremont Toyota responded

We are so happy to hear that you had an enjoyable service visit! We look forward to working with you again shortly! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 13, 2022

Completely service focusetd and want complete satisfaction from their efforts whether it is a purchase or service stop, they make it right! More

by 09CRCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
May 16, 2022 -

Claremont Toyota responded

It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Thank you so much of this review and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 12, 2022

Was excellent and great service and also friendly people and no discrimination for any body More

by JESUS.CALZADA0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Claremont Toyota responded

Hi Jesus, we are thrilled to hear that you were impressed with our service! Thank you so much, and we look forward to doing business with you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 12, 2022

The place is clean offer free water peoples are friendly make an appointment via website is easy More

by YESTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip train
May 12, 2022 -

Claremont Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

buen dealer para conprar lo recomiendo al 100 % personal muy amable y mucha atencion en todo More

by CHRISTIANARIAS152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Claremont Toyota responded

Estamos muy contentos de que esté satisfecho con su experiencia y le agradecemos que se haya tomado el tiempo para compartir esto. Esperamos volver a trabajar contigo muy pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

It was my first time here and didn't know the protocol. I was contacted when my car was ready, approached the service service center, was looking for my car, was told to go around the corner, didn't see my More

by LTAMAYO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't recall who signed me in
May 11, 2022 -

Claremont Toyota responded

First impressions are very important, which is why this is disappointing to read. We definitely should have provided you with much better service and we'd like to learn more about where we've fallen short, so we can address this appropriately with our team and make sure we're taking care of our customers. At your convenience, please contact us. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

I wasn’t given any updates. Wasn’t told anything about my car, if it was running good or not! It’s the second service & I didn’t receive any feedback. More

by DEEZAC817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Claremont Toyota responded

Providing quality communication is vital and it's clear we failed to do that. We'll be addressing this with our service team and making sure they're providing updates on vehicles in service and making sure our valued customers know what services are being completed. Should you like to discuss this or anything else further, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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