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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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January 25, 2022

Very nice and very clean. Worker are also kind when checking you in. Although it takes them some time to finish up with your vehicle, they are quick to check you in. They offer free drinks which is awe More

by FONSECA.ANDREW9823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis R Macias, Hugo A Ruiz Esquivel
Jan 25, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 25, 2022

Well done. recovery! I scheduled an advanced service appointment to replace the spark plugs in my Sienna, the telephone rep gave me an estimate of service repair and sent me an email. Service Day- I was More

by TONYLFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Jan 25, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 25, 2022

This will be my 4th time there I never have any bad experience there everyone is great! More

by ALIZAHLUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 25, 2022

Fast, and easy appointments.. best customer service! Always very helpful and even offer Lyft to my house. Thank you 🙏🏼 More

by BIGARCIA144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 22, 2022

The service was done on time and as planned. No surprises or concerns. Just the way I expect. More

by DUANE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 21, 2022

All was great when I took my Rav4 for its scheduled service, Oscar A. was very helpful More

by BLKROSES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar A. Service Dept, very helpful
Jan 21, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 21, 2022

They were very helpful in finding us the exact car that we wanted and worked with us on the price. More

by PK4WEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Moreno
Jan 21, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 20, 2022

even though i had an appointment I still waited 45 minutes to be waited on. Not only that the customer be hind me they took him before me???? More

by MADIE.HEERSINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
January 20, 2022

They fixed everything needed and were very timely and polite and helpful. Also they went above and beyond what we were actually there for. More

by CALNLEXMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Troy Ono & Ozzy I believe. I forget his name. But he sits in the very back corner next to Tony
Jan 21, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 20, 2022

My experience with Claremont Toyota was 10/10. I came in to look at a used Mazda at a Toyota dealership and I did not expect Jesse Alvarado to give me the full rundown of the car even though it wasn't even More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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