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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews
Call Service Center (909) 542-1828

3,090 Reviews of Claremont Toyota - Service Center

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January 11, 2022

They are very caring and they work hard to take care of you. They are very friendly people More

by ACEFERNANDEZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Gonzalez
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Jan 11, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 11, 2022

El personal muy atento y servicial y el servicio a mi auto fue rápido y muy bueno. More

by RO.ROLANDOORTIZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Claremont Toyota responded

Querido Cliente, Muchas gracias por tomarse el tiempo para contestar la encuesta sobre su visita reciente a nuestro consecionario. Ponemos todo de nuestra parte para brindar un buen servicio y que tenga una experiencia excepcional, para todos nuestros clientes y nos da mucho gusto escuchar que tuvo una excelente experiencia y que fue amable la atenciom y sobre todo servicial. Tambien, si pudiera tomar un momento extra para poder contestar un cuestionario que recivira pronto de una compania llamada Medallia, estaremos muy agradecidos con tu ayuda. Nosotros apreciamos su negocio y la valoramos como una gran clienta. Gracias por escoger Claremont Toyota para las necesidades de su vehiculo! Sinceramente, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 10, 2022

Smooth 5000 mile service except for the wait time. Now I know that even with an appointment I need to drop the truck off for the day. More

by GREGHOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 10, 2022

Claremont Toyota has always been very careful and prompt. I will continue to take my Rav 4 to them. More

by JAS62661
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 10, 2022

Very disappointed with my service and lack of communication. I have an open issue and to this date still no feedback or call. Cashier was extremely rude and service was poor . Service w service a More

by DESIREEELENASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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January 08, 2022

I had the best experience with Olive she explained everything to me shes the best! More

by KATHYBERNAL594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive
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Jan 10, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 06, 2022

Staff is friendly, Service on vehicle was great but wait the time is very long. More

by LIVE4EMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
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Jan 06, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 06, 2022

Was in line in my car and I thought they always took the cars as they came in . The person taking cars in just skipped over me and went in to all behind me until an employee must have noticed then came ove More

by SCASTRO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 06, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 06, 2022

Great and awesome service always friendly and very professional! Will continue to get my suv serviced here!! More

by MRSFABULOUSLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zamubwrla
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Jan 06, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 05, 2022

They just took so long to do the service on my van around 4 hours.. More

by YESSILOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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