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Claremont Toyota - Service Center

Claremont, CA

4.4
3,088 Reviews

3,088 Reviews of Claremont Toyota - Service Center

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January 05, 2022

Customer service was great. However I did tell them I need them to check my tire pressure and they assured me the would fill the low tires. But they did not. Its not a huge deal just a pain that I had More

by AMY127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
January 05, 2022

Got a full explanation of my problem and the steps to fix it…Dealership service department kept in touch with me the whole way and got my issue fixed thank you More

by DEBNROB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Great experience, work done on time, service advisor Phil very professional and kept me updated on what was needed to be done on my vehicle. work performed was completed in a timely manner. More

by EPORSCHE996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Jan 05, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 05, 2022

Fast,easy and reliable service every-time I take either of my cars.. Toyota of Claremont is the best in my opinion wouldn’t go anywhere else.!💯👍 More

by DEAVILAMARIO09
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar.!!
January 05, 2022

I didn't got the help I needed and still haven't got the promised call back. More

by SESIMART84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Everything was done in a timely manner .When I got to the dealer they all followed CDC precaution More

by JOSEPHBALLESTEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Exelente atención al cliente el lugar de espera confortable buen café aguas y sodas muy bien More

by GENESIS65VEGA
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I had a lovely experience at Claremont Toyota. I went in for a routine 6 month check-up and was greeted very warmly, despite the fact that I had no appointment. My wait time was not excessive but long enoug More

by KPOEBOLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Fast and easy at the dealer ship! Everything was taken care of for me. Thank you More

by ALEXTVZ1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Calderon , Pablo Lopez
Jan 05, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 04, 2022

Very helpful and informative. They were very efficient and handled everything in a timely manner. More

by ILIANA_Adame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
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