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3,087 Reviews of Claremont Toyota - Service Center
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December 30, 2021
Professional service writers, doesn’t waste any time, very nice waiting area with free drinks. very nice waiting area with free drinks. More
by JAYHAN2020
Verified CustomerEmployees Worked With
December 29, 2021
I had an appointment scheduled 3:30pm and was out the door 4:30 was quick and great customer service door 4:30 was quick and great customer service More
by CIN.SAUCEDO12
Employees Worked With
December 29, 2021
Attentive, efficient service. Confortable waiting area. Waiting time was as promised by the attendant on duty. Waiting time was as promised by the attendant on duty. More
by LUPITA0
Employees Worked With
December 29, 2021
The service is nice and detailed. If vehicle servicing time can be shorter than two hours then could be better. time can be shorter than two hours then could be better. More
by BTWKUO
Employees Worked With
December 29, 2021
Unfortunately, I was left with a really bad taste in my mouth. Several service members failed to respond to my email request including emails sent through website portal. For five days, I made attempts of mouth. Several service members failed to respond to my email request including emails sent through website portal. For five days, I made attempts of reaching (Oscar Armas, Candace Harrington, Tony Sanchez, etc) someone in service to schedule service on my 2017 Tacoma + get question answered regarding safety check fee paid. After realizing I wasn't going to get a response, I called shop December 22, 2021 to make verbal appointment. To add to my disappointment, I was denied having $155 safety check fee applied toward repairs even though I was told that fee would be applied by Cashier on my first visit to your shop December 4, 2021. I explained this to Service Manager Tony Sanchez however instead of him honoring Cashier's promise, he denied it and only took 10% off total bill. John Elway Toyota in Ontario is obviously closer to my home in Rancho Cucamonga however I chose your shop instead with he assumption I would have a much better experience regarding service and cost. I spent a good amount of money on repairs at your shop for repairs for previous (2000 Avalon, 2002 Tacoma) vehicles I had that were also purchased from your dealership in 2004. At this time, I'm requesting that you honor $155 credit toward past or future repair costs? More
by Sidney Stephens
Employees Worked With
Oscar Armas, Candace Harrington, Tony Sanchez, other
December 28, 2021
Very good service never disappoints I asked a couple questions on trading in my Camry to something bigger and they provided information on how easy it will be to trade in my vehicle. questions on trading in my Camry to something bigger and they provided information on how easy it will be to trade in my vehicle. More
by STEPH03ROD
Employees Worked With
