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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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December 22, 2021

professional, friendly, complete, fast maintainence service are great sales person and service advisor are very helpful More

by GRACE88899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Y
Dec 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 22, 2021

They have very Friendly workers and a spacious waiting room I would recommend Claremont Toyota More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 22, 2021

Took 30 minutes to drop off car for service. But staff was very friendly and helpful. Even offered me a free drink. More

by 2DAMAXMAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 22, 2021

Clear communcation and updates regarding the work being done, schedule an appointment and the work is done quickly. More

by DUSTIN.HODGE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 21, 2021

Candace is very friendly and professional. One of the best! Exceeded my expectations. Was ready for a longer wait but the 6 month warranty service only took a bit over an hour. More

by DBEUK_2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Dec 21, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 21, 2021

They are very friendly, happy and eager to help. I definitely will be returning when it’s my fiancé’s time to purchase a vehicle. More

by ALYSSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 21, 2021

Best service I have ever had with a dealership. Friendly, professional and service done in good time. More

by CAVALLOFAMILY147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Harrington
Dec 21, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 21, 2021

Poor customer service. Was not able to resolve issue after diagnostic work. Did not call back saying vehicle is ready. More

by PCATBAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

A place with cars. Take car to fix. Buy car. Wait for a long time to fix car. And got dark till car come back into my possession. It was a real doozy. More

by RAULAGONZALEZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

My service Rep, Phil Tarin, is an excellent employee of Toyota. I trust him 100% with my Prius. He lets me know exactly what my vehicle needs and what the estimated cost will be. I appreciate his help an More

by Rita2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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