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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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December 14, 2021

Service was fast and professional. And the waiting area was spotless and comfortable. A great experience. More

by COASTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 14, 2021

Service was fast and effective, my only question is: why are prices so high for most repairs. I been a customer for almost 15 years and a regular/loyal customer. Loyal customers should get better discounts/ More

by BENJAMIN.SEGURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Dec 14, 2021 -

BENJAMIN.SEGURA responded

Is a real person reading our responses? Looks like the answer is a generic response with no answers or evaluation on my feedback.

December 14, 2021

Very clean...love the complimentary snacks and beverages whilst waiting for my vehicle. Well lit waiting area and casjier is in it as well making it very convenient to check oit the vehicle when ready. W More

by IAMARIEL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Dec 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 13, 2021

Great customer service. I was able to get my appointments scheduled in a timely manner at had no inconveniences. Easy process to get my car serviced and obtained access to a rental while my car was at the de More

by YESENIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis M and Tony
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 13, 2021

Everyone at CLAREMONT Toyota treated me with respect and where professional. Would recommend this facility to all my family and friends ❤ 💕 👍 Have already written a more detailed review to this sit More

by LUNYTB4U2CME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marquez, Candace Harrington
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 13, 2021

The rep was nice and the dealership was clean. Service was good, I will return again. More

by GARCIA9175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 13, 2021

Good service, nice waiting room, knowledgeable people about my car, keep you informed concerning the service More

by JORGE725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 11, 2021

Good service. It is a very detailed inspection for multi points inspection. I like it. But I waited for more than 3 hours to complete lube oil change. I hope it can be shorter next time. More

by TONYLIN20926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
Dec 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 10, 2021

My service rep Christina was great. She quickly got me checked in and explained the service details. My only issue was I had a fluid leak once I got home. It left a nasty stain on my driveway. I returned More

by KARSAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Dec 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 10, 2021

Great, services and care from Don and Troy. Troy mechanic explained to me what's going on and quality of result. More

by HAYEN71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don and Troy
Dec 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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