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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews
Call Service Center (909) 542-1828

3,106 Reviews of Claremont Toyota - Service Center

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November 26, 2021

Thanks for everything including the best estimate for my repairs Oscar Vergara thanks for the advise. Excellent service More

by JOIBARRA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
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Nov 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 26, 2021

I have never experienced such a well oiled machine. I would recommend them to everyone. More

by WRENCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 26, 2021

Garett was extremely helpful! He was so nice and understood and respected my expectations! He made my experience very pleasant didn’t even feel like I was buying a new car without a hassle ! More

by RUIZCARLA1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
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Nov 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 25, 2021

I like toyota service, worker was kind and fast. There some beverage in waiting room is cool! Also ride service is good! More

by Bongdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 24, 2021

I’m not happy with the service. They never talked to me after. And the problem with the software still More

by MARTHAANDRADE7
Recommend Dealer
No
Employees Worked With
Luis
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November 24, 2021

I think the system change no more waiting for a long time and also vanpool ride service I think is a good pandemic idea More

by SOMARED28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
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Nov 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 24, 2021

Friendly and profesional, we have our suv quickly and the price I’m paid is s great, thank you More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 23, 2021

Your salesperson did not know how to explain the fix on my car horn and and over charge on the work. More

by ALEJANDROANDRADE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 23, 2021

Great service from the service staff and was in and out of service less than a couple hours. More

by JALV97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Harrington, Ivica Zupic
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Nov 23, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 23, 2021

service advisor only care for customers who spend lots of money on services. oil change customers, they left in the car for an hour even with an appointment. More

by ANGELYS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ms. olive
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