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3,106 Reviews of Claremont Toyota - Service Center
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November 23, 2021
I scheduled a 2pm oil change and filter for my New Corolla hatchback. Turns out they don’t do oil changes before 10000 miles, so I thought it would be short wait for their “maintenance”.. Took 2 hours Corolla hatchback. Turns out they don’t do oil changes before 10000 miles, so I thought it would be short wait for their “maintenance”.. Took 2 hours for them to do nothing to my car but check if it’s drives straight.I thought the least they could do is refill my windshield fluid. And put air in my tires. Guess not More
by EVAN37VEGA
Verified CustomerEmployees Worked With
November 23, 2021
Excellent treatment and best service and great job on my they checked rotate my tires checked all fluid I am very happy they checked rotate my tires checked all fluid I am very happy More
by MENDOZACHICO37
Employees Worked With
November 22, 2021
It was good I didn’t have a problem With them service was good to me good to me More
by XICANAEMPRESS
Employees Worked With
November 22, 2021
This dealership has come a long way from when I started taking my cars in for maintenance. Thanks for the great service. taking my cars in for maintenance. Thanks for the great service. More
by FROYG73
Employees Worked With
November 22, 2021
Taking my car in for service was fast, easy, and very convenient compared to other Toyota service providers at other dealers. convenient compared to other Toyota service providers at other dealers. More
by DANNY.PANTALEON20
Employees Worked With
November 22, 2021
The advisor was kind an courteous when I brought in the vehicle for a diagnostic. 1. I was never informed my vehicle would have to be kept overnight. 2. I was never told how much it would cost to fix t vehicle for a diagnostic. 1. I was never informed my vehicle would have to be kept overnight. 2. I was never told how much it would cost to fix the vehicle. 3. I was never told if the repairs would were necessary to make the vehicle safe. 4. Advisor was not available to clarify when I picked up the vehicle. I would return to Claremont Toyota for oil changes and air filter replacements. More
by MISTERICHIE
Employees Worked With
Kevin
November 22, 2021
I was told to drop my car off the night before and receive a rental. Upon arrival I was told by a woman that rentals were not provided to just anyone (whatever that meant). After waiting 20 min to spe receive a rental. Upon arrival I was told by a woman that rentals were not provided to just anyone (whatever that meant). After waiting 20 min to speak to a mgr I he told me to come back in the a.m. and a rental would be ready. The mgr said it would be no more than 20 min. I show up the following day and no one knew anything. It took me an hour and a half to get a rental which made me super late to work. My car had a recall repair which was to take about 3 hours. I was told I'd receive a call once my car was ready. My app was at 10:30, 6p.m. and I hadn't received a call text etc in regards to my car being ready. More
by CALDERONCRYSTAL86
Employees Worked With
November 22, 2021
Yes, they are very efficient and professional. The wait was longer than expected but overall the texting communication was pretty cool and you could accept or reject suggested services. was longer than expected but overall the texting communication was pretty cool and you could accept or reject suggested services. More
by ABPARKER504
Employees Worked With
November 22, 2021
From the initial phone call to the end of my service appointment, Claremont Toyota Service was excellent, professional, and easy. Claremont Toyota beats Envision Toyota of West Covina by 5 stars. Your appointment, Claremont Toyota Service was excellent, professional, and easy. Claremont Toyota beats Envision Toyota of West Covina by 5 stars. Your service put theirs to shame. Theirs was so bad that I couldn't even get through the initial phone call with their Service Representative without giving up. I called Claremont Toyota hoping for a miracle, and I found it. Thank you so much! More
by TROYBATTEY
Employees Worked With
November 22, 2021
Great service with satisfied customer care. Provided outstanding maintenance and kept customer informed of issues and possible future repair needs. outstanding maintenance and kept customer informed of issues and possible future repair needs. More
by OMEGA6149
Employees Worked With
