Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,094 Reviews

3,094 Reviews of Claremont Toyota - Service Center

Sort by
September 09, 2021

Very pleased just wish car was washed after servicing everyone I come in contact with has great customer service skills. I will refer all my family! More

by ANGELAS613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

Bad, very very very bad. You don't know your clients, their needs or what they need. My first and last experience with this people. More

by CHRISORTEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Adrian Romero
September 09, 2021

I took my car in for service and every worker I interacted with was very helpful , nice and respectful. From check in to drop off, payment and pick up. More

by MONTANO.ERICA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember everyone’s name.
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 09, 2021

I had a great experience at Claremont Toyota to replace the stolen catalytic converter on my Tacoma. Phil Tarin was excellent as always as he patiently dealt with my insurance company (and with me!). The More

by CALBEAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 08, 2021

It took forever. Agent who was helping me didn’t know the status of my paperwork after my car was done. Also the package online stated a car wash. Car was returned dirty! More

by CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Martinez
September 08, 2021

Jeremy Wright is amazing with his service. He always makes us feel like a priority and that we are getting the best deal possible. We bought another Toyota because of his excellent service. More

by BRIEANNE.PAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Sep 09, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 07, 2021

I worked with Michael and he was nice. I have been to Claremont Toyota twice and each time I have been beat satisfied with the service. More

by MARk.J.83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 07, 2021

They lost our key :(. Long wait times. We bought the used truck there, but could not get a second key until later. Then my husband brought the truck in for routine oil service, and they lost another More

by VICTORIAMILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown service personnel
September 06, 2021

My appointment went smoothly, from set up to my appt date. Candace explained well about my 24 month service and as promised I got a call that my car is ready for pick up More

by RAMONROSELLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candace
Sep 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 06, 2021

on this occasion I received an excellent service. Humberto González was my service advisor and he was very friendly and the time of service was agreed upon excellent attention More

by JFKM06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto González
Sep 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

...
222
...