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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews

3,106 Reviews of Claremont Toyota - Service Center

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May 27, 2021

Phil is very helpful and knowledgeable. Never had a problem since coming in to service my car. The wait for service is reasonable. Customer is the best. More

by CBORGE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
May 28, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 26, 2021

The crossbar they put on matched the same color as the first one I had, which was great considering that the other one was worn. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez
May 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 26, 2021

The ONLY reason that I continue to go there is because of Scott Z. He always is very professional and takes care of my concerns! I have a 2014 lifted tundra and it looks and drives like a 2021 because of t More

by JAUREGUITRUCKINGFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z
May 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 26, 2021

Very terrible service. Went in for an oil change and end up with check engine issues which take 2 days to get fix. Then they took off one of my hubcap and I had to call for 2 weeks straight to get it resolv More

by HOANGO85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Estrada
May 26, 2021

Overall experience was great. Ozzy helped me out and took care of my scheduled maintenance. No other real issues, waited at the dealership and the car was ready before the time stated, always a plus More

by SACHINDOSHI
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
May 26, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 26, 2021

I was disappointed I did not receive the complementary car wash that was indicated on the brochure when I picked up my car after being serviced. More

by BEATRIZQ93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Vedoy Pratt, Eliud Casillas, Luis Estrada, Eduardo Cardenas
May 25, 2021

I just wouldn’t recommend anyone going to this Toyota. I am still waiting for a call back from customer service department. Overal people are friendly it’s just maybe they have too many customers to handle. More

by MITZY790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

The place is very clean and people there were friendly. I felt relaxed and safe while waiting in the lounge. The work was quickly done. More

by SHASHA6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 24, 2021

Completed the tint job as planned. Dropped car off and it was done on time. Looks great and I would recommend the service to others. More

by PAKMAN1063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinting service
May 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 20, 2021

Came in for maintenance and repair work on my Corolla. Mr. Javier Bernal was very helpful and truthful with what needs to be done now and costs without any unexpected surprise. More

by GODCSAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
May 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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