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2,529 Reviews of Claremont Toyota - Service Center
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March 12, 2018
Poor customer service To whom it may concern: Keep in mind that I bought my car here and since 2010 I have service it with the same dealer tony Sanchez and philp train ar To whom it may concern: Keep in mind that I bought my car here and since 2010 I have service it with the same dealer tony Sanchez and philp train are the worst service people there. TONY SANCHES is a STUCK UP GUY WITH A HORRIBLE ATTITUDE!!!!I waited for more than 25 min to just sit down with someone for them to explain what service I was here for. In the mean time they ( tony sanches and philp train ) were both alone with no pepole not helping any one both of them didint even acknowledged I was there., I was next some other service representatives came and pass about 4 people in front of me still know one acknowledged me. Then finally they passed me and the guy who I got was just so in a hurry to get me out that he didint bother to explain in detail what my car need. He just told me I would spend about $700.00. So if I was going to spend that much at least take you time to convince me that I needed know and to let me know in detail what I need.!!! His name is (Chad Derret) Also, keep in mind that I live in corona I have a Toyota deler by the 91 but like I bought my car there I rather keep giving you guys my business. But after this I don’t want to continue going there.... I service there my other two cars that I have bought with Claremont Toyota!! Too Nancy Avila More
by Nancy_09
Employees Worked With
Luis De La Torre
Helpful February 08, 2018
Claremont Toyota Service I had a standard service for my Toyota Tundra completed at Claremont Toyota. The staff was great and the experience was quick. All the recommendations I had a standard service for my Toyota Tundra completed at Claremont Toyota. The staff was great and the experience was quick. All the recommendations were covered and there was no additional pressure to complete items I couldn’t do at that time. More
by Boingo158
Employees Worked With
Tony Sanchez
February 04, 2018
Fantastic service Staff is always welcoming and cheerful! Great service. Straight to the point. Provide options for services. Service department has always been availab Staff is always welcoming and cheerful! Great service. Straight to the point. Provide options for services. Service department has always been available for my my cars needs. More
by jsegoviano01
Employees Worked With
Oscar vergara
January 31, 2018
Fast friendly service Fast n friendly service. I was in a hurry. So he was able to expedite the order. Everything in n out faster than expected. I'll come back again. Fast n friendly service. I was in a hurry. So he was able to expedite the order. Everything in n out faster than expected. I'll come back again. More
by Toyota
Employees Worked With
Dont remember
December 20, 2017
Great Service! Service manager was very helpful! The service was done by the time promised. Having free shuttle service made the trip so much easier and pleasant! Service manager was very helpful! The service was done by the time promised. Having free shuttle service made the trip so much easier and pleasant! More
by JeffreyKuan
Employees Worked With
I do not remember the name of the service manager!
November 28, 2017
frindly, fast, they are doing good and fast. i am always satisfied using Claremont Toyota service only thing i was not happy last time, i did ask to check the tire they are doing good and fast. i am always satisfied using Claremont Toyota service only thing i was not happy last time, i did ask to check the tire pressure but i think they did not. everything else was good. More
by ali
Employees Worked With
Tony Lam
November 13, 2017
Excellent Phil Tarin is always a pleasure to deal with. All the staff are friendly and nice and go out of there Way to assist you. Zupe is the best always g Phil Tarin is always a pleasure to deal with. All the staff are friendly and nice and go out of there Way to assist you. Zupe is the best always goes out his way to answer my questions and help me More
by Claremont
Employees Worked With
Phil Tarin
November 04, 2017
Objective was to obtain smog check, replace wipers and tire I found Phil T as ‘Exceptional & Trustworthy’, I would and have recommended him as the person to see when they come into Claremont Toyota. Phil follow I found Phil T as ‘Exceptional & Trustworthy’, I would and have recommended him as the person to see when they come into Claremont Toyota. Phil follows up and through to completion! I’m very pleased with his professionalism and knowledge! More
by JanetFJ
Employees Worked With
Regret the only person I’m familiar with is Phil; however whomever was my Mechanic after checking tires inflated them for me. I honesty appreciate his actions.
October 30, 2017
Excellent Service Advisor and Team at Claremont Toyota A comprehensive look at my car's maintenance needs is done by checklist each and every time I visit. Reasonable pricing and an excellent service advi A comprehensive look at my car's maintenance needs is done by checklist each and every time I visit. Reasonable pricing and an excellent service advisor make for a great experience at Claremont Toyota. More
by Brent Maire
Employees Worked With
Tony Sanchez
October 21, 2017
This time around. Why do you want me to rate your service only when everything went well and not when it didn't? There has been time when I wasn't satisfied ...those ti Why do you want me to rate your service only when everything went well and not when it didn't? There has been time when I wasn't satisfied ...those time are when you should ask for a rating. More
by Ms-Lily
Employees Worked With
I don't remember the name.
