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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews

3,106 Reviews of Claremont Toyota - Service Center

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May 12, 2021

I was not happy with the service this time around. I arrived at 1:50PM. Did my car sit in a holding lot for 3 hours before it was even looked at? Around 4:10PM, I looked over at the auto holding lot, a More

by Ben S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Wright
May 12, 2021

Oscar in the service department, was helpful and kind. They kept me updated and my checkout was easy and efficient. The Claire mint location is very good. More

by KFITZGERALD886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
May 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 12, 2021

Good Service and friendly staff. Satisfied with my experience at Claremont Toyota. Candace Harrington the service advisor was very polite and professional. Thank you! - Happy cu More

by Justin T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
May 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 12, 2021

The service was quick and everyone was friendly. They also went out of their way to find tires that they did not have in stock. More

by EMELYGIIRON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo Godoy Garcia
May 12, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 11, 2021

Candace, my service writer, provided me with an exemplary service in explaining what were needed with a reminder for urgency due to soon to be expiring warranty, thus saving a lot of money More

by KIWASAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diego Guzman, Brandon Martinez
May 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 11, 2021

Thank you for all the great service I received in past and present the people are very friendly. thank you again you are the best More

by DEL4KDS@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Brenda Araiza
May 11, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 08, 2021

I Like the changes... the greeter when you drive up and places “the hat” on your car is very welcoming and efficient. The car was done when promised thanks to Scott Z. More

by CASTLEMANLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zalivra
May 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 08, 2021

Claremont Toyota is great! They do great work and I know the vehicle is in good hands. They are a very busy dealership so be prepared to drop off the vehicle or have a long wait. More

by MRRIVERA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
May 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 08, 2021

All good the was service Zue was cool too service writer was cool too the price could have been a little cheaper they were good workers More

by DANNYBELKNAP9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zue
May 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 10, 2021 -

DANNYBELKNAP9 responded

dannybelknap9@gmail.com

May 08, 2021

Vehicle was purchased with only 1 key and the information was not delivered until after the deal was done. Once they rectified our situation the service was great. More

by MADRIGALAL
Recommend Dealer
Yes
Employees Worked With
Mo Mostafa, Felix Talavera
May 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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