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Claremont Toyota - Service Center

Claremont, CA

4.4
3,104 Reviews

3,104 Reviews of Claremont Toyota - Service Center

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August 20, 2020

Nice quick and friendly service, recall done and they figured out the reason for the brakes shimmying, everything finished before due time. And a big thanks to Zupic in being able to figure our our ong More

by DELANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
Aug 21, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership and with our Customer Service Manager Zupe! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

It was good. But I’m not happy that after the service my truck start to shake because they check the breaks. Didn’t do it before the service More

by MXG425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candice
Aug 19, 2020 -

Claremont Toyota responded

I apologize for your service experience. I would like to help you and get the vehicle diagnosed at no charge. Please contact me at your convenience. Zupe, Customer Relations Manager, 909-542-1613. or email me at zupe@claremonttoyota.com. Thank You. I look forward to speaking with you.

August 19, 2020

I was a disappointment in the service that was done to my car. My tire pressure were all at different levels 36, 31 30 32. I asked if I had a slow leak and was told no nails but it looks like nothing was che More

by ALEXFAITH95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
August 19, 2020

Great shop to service my cars over the years I trusted Phil my service advisor as well as Tony. Actually, they became as good business friends and they never attempted to sell me services that I didn’t re More

by AMEEN_ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil my service advisor
Aug 19, 2020 -

Claremont Toyota responded

Thank you for the kind words and I will pass this along to Phil and Tony. We look forward to seeing you on your next visit. Have a great day!

Aug 19, 2020 -

Claremont Toyota responded

Dear Ameen_Ali, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Love this location, especially the staff! The staff is highly knowledgeable and always friendly and I look forward to seeing them at each visit, thanks! More

by SOPHIARENEE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Aug 19, 2020 -

Claremont Toyota responded

Dear Sophiarenee27, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Good service. Just wish standard maintenance took less than 1 1/2 hours. I Also had to ask one employee to use his mask properly. More

by JARD326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
Aug 19, 2020 -

Claremont Toyota responded

Thank you for the comments. We will remind the staff about the proper wearing of the masks. Hope you have a great day!

Aug 19, 2020 -

Claremont Toyota responded

Dear Jard326, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a good experience at our dealership, and we appreciated your comment to the employee about the proper way to use the mask! we have to be a team in this situation and help each other! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

fast service love it and recommend to anyone else coming everyone should come here everyone was very kind and they were all very quick and explained everything fast. More

by JESUSCALDERON777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Sharkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Janeth Mestas
Aug 19, 2020 -

Claremont Toyota responded

Thank you for the positive feedback. We look forward to helping you on the next visit.

Aug 19, 2020 -

Claremont Toyota responded

Dear Jesus, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

They are kind and professional. The service hour is reasonably short. They provide me enough space to maintain social distance. I am happy to get service from Toyota of Claremont. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tarin
Aug 19, 2020 -

Claremont Toyota responded

Dear John, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

was excellent....everyone friendly and the work was done in a timely manor. The staff all seems to be on the same page and this comes across well - GOOD JOB More

by TERRYBUTLER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janeth Mestas
Sep 23, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Everything was great . He was fast and got me out of there and let me enjoy the rest of my day ..thank you Jeremy.. you rock More

by SKIN4909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Aug 20, 2020 -

Claremont Toyota responded

Thank you for the positive review and thank you for being a valued customer of Claremont Toyota.

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