Herman Sharkawi
Herman Sharkawi at Claremont Toyota
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Herman Sharkawi

BDC Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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10 Reviews
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10 Reviews

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10 Reviews of Herman Sharkawi

May 06, 2022

Dealership Rating
Employee Rating

Fantastic experience! Best customer service around! No hassle, easy purchase. These guys take great care of you. A+++ More

by PRIESTLEYPRING
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rojas Castaneda , Felix Talavera

May 06, 2022

Claremont Toyota responded

We love hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 07, 2022

Dealership Rating
Employee Rating

Excepcional customer serviceNice ambianceHelpful and Excepcional customer service Nice ambiance Helpful and understanding Simply the best I’ll recommend to come to this dealership to get the car for More

by MARGARITAYANEZM14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman, Ricardo Hernandez , Herman Sharkawi, Garret Scott-Woolford Five Stars

Feb 08, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 03, 2022

Dealership Rating
Employee Rating

They are very friendly and they are not high pressure you to buy right away More

by BARRY.N.BONNIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa , Richard Lopez

Feb 04, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 31, 2022

Dealership Rating
Employee Rating

Very friendly and they didn’t pressure us when we bought the car and made sure we were happy More

by BARRY.N.BONNIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero

Jan 31, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 15, 2021

Dealership Rating
Employee Rating

Friendly staff, excellent service. The folks here are up-front and provide an expedited experience. This is my second Toyota with this dealer, and I intend to continue giving them my business. xxxxxxto More

by JIMMY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman , Ryan Crenshaw, Felix Talavera, Daniel Vera, John Gendy

Sep 15, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 02, 2021

Dealership Rating
Employee Rating

service was great.. quick and easy drop off and I got a text when my service was done .. I also got a car wash great experience More

by FLORESTERESA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina , Adrian Romero

Sep 02, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

November 02, 2020

Dealership Rating
Employee Rating

10-31-20Leased a new Camry and the experience couldn’t 10-31-20 Leased a new Camry and the experience couldn’t have been easier. Joseph is extremely professional and patient and I cannot express my gratit More

by Jonnyu
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Adrian Romero

Nov 03, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 22, 2020

Dealership Rating
Employee Rating

Shout out to Felix Camacho who helped me out with buying a 2017 Toyota Camry SE certified pre owned, Respectful and kind salesman, objective, and compassionate. Another shout out goes to Mr Hernandez over a More

by LZRDKNG44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina, Bruce Wright , Janeth Mestas, Ivica Zupic

Aug 26, 2020

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, janeth mestas customer relations Claremont Toyota janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Dealership Rating
Employee Rating

fast service love it and recommend to anyone else coming everyone should come here everyone was very kind and they were all very quick and explained everything fast. More

by JESUSCALDERON777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina, Bruce Wright , Janeth Mestas, Ivica Zupic

Aug 19, 2020

Claremont Toyota responded

Thank you for the positive feedback. We look forward to helping you on the next visit.

Aug 19, 2020

Claremont Toyota responded

Dear Jesus, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Dealership Rating
Employee Rating

I understand things are crazy right now. I was told 1.5-2 hours. Routine service took 3 hours. When I checked on my car at 3 hours, I believe I saw my paperwork sitting on the associates desk with 930 writte More

by MISHONLAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina, Bruce Wright , Janeth Mestas, Ivica Zupic

Aug 19, 2020

Claremont Toyota responded

Thank you for the comments and we will strive to get better on the wait times. We will be changing some processes to help customers. I hope to see you on the next visit and let us know how we did. Thank you for being a loyal customer of Claremont Toyota.

Aug 19, 2020

Claremont Toyota responded

Hi Mishonlazar, Thank you for taking the time to provide feedback on your recent service visit at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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