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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews
Call Service Center (909) 542-1828

3,106 Reviews of Claremont Toyota - Service Center

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October 19, 2024

Everyone I came in contact with were very kind and helpful. They all had a smile on their face and that was nice 😊 More

by KELEKA_ANGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name ~ but he was very kind 😊
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Oct 21, 2024 -

Claremont Toyota responded

We’re thrilled to hear that our team made such a positive impression on you! A smile can go a long way, and we’re glad you felt the warmth. Thank you for your kind words and for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 18, 2024

Great service, efficient labor, good communication, fast responses and action. I will definitely come back. More

by Mrdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 18, 2024

Employees could not help me in getting me information how to have my car tow More

by ANAPNORIEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Claremont Toyota responded

Ana, It's disappointing to see that our team was not more accommodating. At your convenience, please contact us, as we'd like to learn more about what transpired, so we can address this with our team and make sure we're better serving our guests in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 17, 2024

They were friendly, knowledgeable, and professional. The window tinting was done great and they were quick getting my car in and out. More

by TINA.RODRIGUEZ.VELARDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Claremont Toyota responded

Thanks for the fantastic review, Tina! We're thrilled to hear you had a great experience with our team and love the window tinting. Your satisfaction is our priority, and we appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 17, 2024

Warm service, comfortable waiting environment, perfect, thanks to all the service staff, my friends all bought their cars in Claremont More

by CHENBING8855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team and enjoyed the environment. We appreciate your support and look forward to helping more of your friends find their perfect cars! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 16, 2024

Very pleased, but my concern was not addressed. Im still concern about that and worried. More

by CLAUDIAGARCIA.CG66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Claremont Toyota responded

Claudia, We don't want you to feel worried or unsafe, which is why we'd like to address this concern as soon as possible. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 16, 2024

We tried to buy a car and the 12V battery was dead. They couldn’t fix it until the next day. While we were waiting we ended up buying a Tesla instead More

by JYIBANEZ
Recommend Dealer
No
Employees Worked With
ThatwassolongagoIdonotremembertheirnames
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Oct 17, 2024 -

Claremont Toyota responded

We're disappointed we lost a sale because of this. This is definitely something we'll be using as a learning opportunity. Thank you for bringing this to our attention and thank you for giving us the opportunity to earn your business. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 16, 2024

Olive scolded me like a child when I didn't understand her, then continued to scold me via text. If your dealership can't do the work or needs to upcharged, just say so. More

by CHRIS_SAENZ
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olive
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Oct 17, 2024 -

Claremont Toyota responded

Chris, It's extremely discouraging to read about this negative interaction with a member of our team. We'd like to learn much more about this, so we can address this appropriately. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 16, 2024

This dealership is clean, friendly, and efficient. They noticed a leak on my routine visit and were able to schedule a new appt Quickly to resolve the issue. More

by LYNDAE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our team. Keeping our dealership clean and efficient is a top priority, and we're glad we could address your needs promptly. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 15, 2024

Carlos was a pleasure to work with. Very knowledgeable and helpful. Service was great and sales was straightforward! More

by VINCENT.X.KWOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos perez
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Oct 16, 2024 -

Claremont Toyota responded

Thanks for the fantastic review, Vincent! We're thrilled to hear that Carlos made your experience enjoyable with his knowledge and support. Our team strives for straightforward service, and it’s great to know we hit the mark. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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