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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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October 05, 2024

Very helpful with the customers. They really understand your needs. Also, a very clean place. More

by PATRAMIREZ0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear that our team met your needs and that you appreciated our clean environment. Your support means a lot to us, and we look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 04, 2024

Easy and quick drop off. They even got me lyft to go home instead of waiting at the lobby. More

by DERRICKSOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Oct 07, 2024 -

Claremont Toyota responded

Thanks for the great feedback, Derrick! We're thrilled to hear you had a smooth drop-off experience and enjoyed the service. Your convenience is our priority, and we appreciate you taking the time to share your thoughts! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 04, 2024

Fast, easy, staff was great. Friendly..I plan on going to Claremont Toyota for all future service. More

by STEVENJNICHOLS1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Claremont Toyota responded

Thanks for the great feedback, Steven! We're thrilled to hear you had a positive experience with our team. We look forward to seeing you at Claremont Toyota for all your future service needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Great service, friendly and helpful staff, clean place. They give a good deals for us. More

by Laifa Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Claremont Toyota responded

Laifa, thank you for your wonderful feedback! We're thrilled to hear you enjoyed our service and found our team helpful. We strive to create a clean and welcoming environment while offering great deals. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

1st time customer of Claremont Toyota. Salesperson Wendy was very helpful and was able to negotiate a fair deal for my 2024 Rav4 Hybrid Limited. Wendy kept me informed of when my Rav4 Hybr More

by DBLUE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Claremont Toyota responded

Congrats on your RAV4 Hybrid. We appreciate your patience while you waited for your new SUV and we hope you're enjoying it thus far. Should you have any questions about anything, please don't hesitate to reach out. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Good customer service. Polite and communication is pretty good. We are still waiting on parts from the recall but it's not the fault of customer service. I don't rememb More

by OAKRIDGELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Oct 04, 2024 -

Claremont Toyota responded

Thanks for the awesome review! We're thrilled to hear you had a positive experience with our customer service team. We appreciate your understanding regarding the parts delay and are here to assist you whenever you need us. Your feedback means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I am happy with the entire experience with Claremont Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. More

by RYANBREWER430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 04, 2024 -

Claremont Toyota responded

Thanks for your amazing feedback, Ryan! We're thrilled to hear you had such a positive experience with our team, especially with Steve in service. Your satisfaction is our priority, and we look forward to welcoming you back to Claremont Toyota soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I was promised a starbucks giftcard on the flyer when I got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech More

by A23007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 04, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. These are definitely concerns we would like to address. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

Very efficient and our service man Bernie was great! One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a More

by KATHYSURMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Oct 02, 2024 -

Claremont Toyota responded

Kathy, We appreciate both your business and your feedback. We will definitely be sure to take your recommendations into account, as we always want to serve our guests better. We hope that all is well and we look forward to providing you and your husband with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu More

by JDM.WRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Claremont Toyota responded

We appreciate both your business and your feedback. Your recommendations will be taken into account, as we want to make the service experience as seamless as possible for our guests. Should you like to discuss your recent visit any further, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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