3,086 Reviews of Claremont Toyota - Service Center
Very helpful with the customers. They really understand your needs. Also, a very clean place. They really understand your needs. Also, a very clean place. More
Fast, easy, staff was great. Friendly..I plan on going to Claremont Toyota for all future service. Friendly..I plan on going to Claremont Toyota for all future service. More
Great service, friendly and helpful staff, clean place. They give a good deals for us. They give a good deals for us. More
1st time customer of Claremont Toyota. Salesperson Wendy was very helpful and was able to negotiate a fair deal for my 2024 Rav4 Hybrid Limited. Wendy kept me informed of when my Rav4 Hybr Salesperson Wendy was very helpful and was able to negotiate a fair deal for my 2024 Rav4 Hybrid Limited. Wendy kept me informed of when my Rav4 Hybrid Limited would be delivered. Only bummer was it took 4 weeks to be delivered from Long Beach Port to Claremont Toyota. More
Good customer service. Polite and communication is pretty good. We are still waiting on parts from the recall but it's not the fault of customer service. I don't rememb Polite and communication is pretty good. We are still waiting on parts from the recall but it's not the fault of customer service. I don't remember who we dealt with at the dealership for service. More
I am happy with the entire experience with Claremont Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. More
I was promised a starbucks giftcard on the flyer when I got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech that serviced unit. More
Very efficient and our service man Bernie was great! One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a lot of things that we had last time. So my husband had to remind them. So it would have cost twice as much if my husband did not keep careful track. More
The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if guests are going to wait 2 -3 hours. I get it, you cant rush the work due to quality. However, water for a lounge area when you d not even know when you might leave is awful. My estimated time for completion said 7PM and I checked in at 11AM with appointment. Additionally, an estimated guess and update as the car is moving would make sense. If dominos pizza can track every pie they make from order to delivery the dealer should be able to let you know the status of the service. When I text and asked for an update, both times my questions went unanswered. Why do you use SMS if you're only going to update twice, once at check in and once its ready. More