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Claremont Toyota - Service Center

Claremont, CA

4.4
3,082 Reviews

3,082 Reviews of Claremont Toyota - Service Center

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September 17, 2024

Pedro Bernal is a excellent sales person he was such a help and made everything easy to purchase my vehicle More

by SAMIRAZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Pedro. Our team is dedicated to making the car buying process smooth and enjoyable. Enjoy your new vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2024

I recently had my car serviced at Claremont Toyota, and the experience was fantastic. The staff were friendly and professional, ensuring everything went smoothly. The wait time was reasonable, and their co More

by JRSEVILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Claremont Toyota responded

Thank you! We’re thrilled to hear you had a fantastic experience at Claremont Toyota. Our team takes pride in providing top-notch service, and we're glad you enjoyed the coffee too! Your recommendation means a lot to us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 16, 2024

To whom it may concern, Hi, I searched and found this certified used car on CARFAX which was categorized as no accident until I saw it in your place then I found a hand size dent on the front left side, More

by LIANGZHIBINRICKYL2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Hi There, At your convenience, please contact us and we'd be happy to discuss this with you further. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 15, 2024

Me gusta porque tienen un servicio excelente y me ayudaron mucho y respondieron muy bien. Todas mis preguntas More

by LALYZ.MONTERROSO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Gracias por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio. Nuestro equipo siempre está aquí para ayudarlo y es maravilloso saber que podemos ayudarlo. Esperamos poder servirle nuevamente! Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

Great service department especially the manager Mrs. Marissa. She answered all my questions and delivered the product. She also helped me to ordered the part and get it to schedule to come back to fi More

by CINDYSHIH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cozart
Sep 16, 2024 -

Claremont Toyota responded

Thanks for your fantastic feedback, Cindy! We're thrilled to hear about your positive experience with Marissa and our service team. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

I was satisfied with service - didn't feel I was pressured to do non essential work. The appointment time wasn't honored off by 40 minutes. Total wait time was 3 hours. My wait was in waiting room.. More

by SPINKARD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

We appreciate both your patience and your feedback. Your time is valuable and we'll be working to ensure services are completed in a more timely manner in the future. We hope your vehicle's treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

Very impersonal. The people are very nice, polite etc but it’s so busy and you have to wait to talk to people a long time. My 5 month old car developed multiple iss More

by SARAT5925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo
Sep 16, 2024 -

Claremont Toyota responded

We're disappointed this repair took longer than expected and there was a lack of communication regarding the status of these repairs. We appreciate your feedback and will be sure to address this properly with our team. We hope your vehicle's running like new again and we're here for any future repair or service needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 14, 2024

Worked with Joey and he was great. A lot of different cars available that our dealerships may not have in stock or in allocation. Friendly, honest, and professional. More

by OWENXIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Joey. Our team strives to provide a wide selection and excellent service. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

Good costumer service Luis Macias good service explain every things . I don’t have any problem . More

by MARSOLISUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macías , service Deparment 5 estrellas 🌟
Sep 16, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Luis provided you with excellent service and clear explanations. We strive to make every customer experience enjoyable, and it’s great to know we hit the mark with you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

They are the best Toyota place to go best service and help as much as possible More

by LOVEIZAIAH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Woolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davy Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Claremont Toyota responded

Thank you for your amazing review! We're thrilled to hear you had such a positive experience with our team. Providing top-notch service is our priority, and your feedback motivates us to keep up the great work. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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