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Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews
Call Service Center (909) 542-1828

3,071 Reviews of Claremont Toyota - Service Center

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September 07, 2024

I have been with this dealership for years & have gotten our family cars here. Never have had a problem, always great service & have Loved the techs that have helped up with all our servicing. We have had T More

by CLMEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Macias
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Sep 09, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Tony and Luis. Our team strives to provide excellent service, and it’s wonderful to know you feel supported. We look forward to continuing to serve you and your family for years to come! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2024

The waiting time is not a schedule appointment time! Waiting time is too much long! More

by BW_BING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
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Sep 09, 2024 -

Claremont Toyota responded

Your time is important and we're disappointed your recent service visit was longer than expected. When you have a moment to speak, we'd like to learn more about when you stopped by and what caused this delay. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Great fast service the techs are welcoming and friendly very efficient I will definitely be back More

by NORIEGACYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team. Our techs work hard to provide efficient and friendly service, and your feedback means a lot. We can’t wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

7 AM appt means 7:30, good thing I wasn’t rushing to work after that. So many cars waiting for it to open. Looked like an in and out line lined up down the street. I originally came in for a simple oil chan More

by SALINALOPEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Sep 09, 2024 -

Claremont Toyota responded

Salina, It's discouraging to see your service experience was far from perfect. It's important we are providing prompt, quality, and accurate service, which is why we'd like the opportunity to speak with you about this in much further detail. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Amazing customer service by Hugo and manager Mike always a pleasure working with them. They are the reason I continue to service my car at Claremont Toyota More

by VICKYMETOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Ruiz
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Sep 09, 2024 -

Claremont Toyota responded

Vicky, thank you for your fantastic feedback! We're thrilled to hear that Hugo and Mike provided you with exceptional service. It's our goal to make every experience a great one, and we're glad you're part of the Claremont Toyota family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Great service. Friendly staff. Waiting room was extremely comfortable. Wish it didn't take so long but all in all Claremont Toyota is awesome. More

by SKG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Sep 09, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our service and comfort. We appreciate your patience and are always working to improve wait times. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Great customer service. Always finished in a timely manner. Will recommend to anyone. Thank you for being the best. More

by LOPEZGABRIELLA3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Claremont Toyota responded

Thanks, Gabriella! We're thrilled to hear you had a great experience with our customer service. Timeliness is key for us, and your recommendation means a lot. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

What Others Say Great service. Friendly staff. Waiting room was extremely comfortable. Finished in a timely manner. Will recommend to anyone. More

by LACA1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
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Sep 09, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience with our team. Comfort and efficiency are top priorities for us, and your recommendation means a lot. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Scott and the guys in the service department always take excellent care of me. I always ask for Scott. More

by RCHAPMAN944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Z
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Sep 09, 2024 -

Claremont Toyota responded

Thanks for the awesome review! We're thrilled to hear that Scott and the service team consistently provide you with excellent care. Your satisfaction means a lot to us, and we're glad to have you as part of our community! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 06, 2024

Great service and communicate, Olive keeps me posted on time offers transport home. The dealership very clean and friendly. More

by ALBERTLEW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
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Sep 09, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our service and communication. Our team takes pride in keeping everything clean and friendly. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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