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Claremont Toyota - Service Center

Claremont, CA

4.4
2,476 Reviews

2,476 Reviews of Claremont Toyota - Service Center

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September 30, 2022

Burt Gonzales was nice, friendly and helpful. . The service was great. waiting lounge is nice and clean. More

by ISCOHATA9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor Burt Gonzales
Sep 30, 2022 -

Claremont Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Burt! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2022

Me gusto el servicio del personal muy amables todos el trato que nos dan muy excelente More

by MARTIN78992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Macías
Oct 03, 2022 -

Claremont Toyota responded

Martin, Gracias para esta revision de cinco estrellas! Saludos, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2022

had service on time with no problems . Luis Macias was well informed and very courteous. More

by BRATKEES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Oct 03, 2022 -

Claremont Toyota responded

It's so nice to see that Luis made sure you had a memorable visit! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 30, 2022

From the time I put into the service line, everyone is so friendly, smiling ,efficient and professional, even the person that I spoke with on the phone. I've been to several Toyota dealers this one is fomost More

by RINGMIBELL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace
Oct 03, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Candace and our team! We look forward to seeing you at your next service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 29, 2022

It was ok. The service person made a smirk n was not very discreet about it. I just mentioned what I was told when I purchased my car. More

by FALCALA77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Mostafa
Sep 30, 2022 -

Claremont Toyota responded

We're disappointed you weren't completely satisfied with your experience here. Should you like to discuss anything specific that transpired, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 29, 2022

Nice, hyped and very passionate personnel. The environment is clean and the people are great! More

by ALBERTO.MUNGUIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
Sep 30, 2022 -

Claremont Toyota responded

Alberto, it's great to hear that you had such a positive experience! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 29, 2022

Went for a oil change and full point inspection. They told me that i needed a new tire since it had a screw. They told me it air was leaking from the screw and it could not be patched. I did not bu More

by GBUENRROSTRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other
Sep 29, 2022 -

Claremont Toyota responded

Safety is our top priority, which is why we did recommend that you replace that tire. We do understand you took your vehicle elsewhere for a second opinion. Should you like to discuss your recent visit any further, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Sep 29, 2022 -

GBUENRROSTRO responded

Sorry but inspection was not done properly. Tire wasnt punctured or anything. Air pressure never dropped. Yoir technician need better training.

Oct 05, 2023 -

GBUENRROSTRO responded

UPDATE: I was offered complementary inspection and a free gas fill up for the above incident. Called today and spoke to Janet Mendez to make an apportionments and they had nothing on their records. They said they would never offer such thing. Very disappointed. Will do my inspections else where moving forward.

September 29, 2022

It was quick and a reliable service It was easy to book an appointment and check in on time. I was so happy to be reminded with the next service really convenient More

by NESROEMAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Sep 30, 2022 -

Claremont Toyota responded

We are pleased that you had a quick and easy service appointment! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 29, 2022

Great services provided! Delivered the car back in a timely manner. Very satisfied with the service. More

by CHIAWENCHEN33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Tarin (Service Advisor)
Sep 30, 2022 -

Claremont Toyota responded

We are so happy that you had an enjoyable service visit! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 28, 2022

Was a pleasure to be helped with the process of buying a new car. Than you. More

by MZEL52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Rosa
Sep 29, 2022 -

Claremont Toyota responded

It pleases us to see that you had a positive car-buying experience! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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