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Claremont Toyota - Service Center

Claremont, CA

4.4
2,562 Reviews

2,562 Reviews of Claremont Toyota - Service Center

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December 06, 2022

service is a little slow but friendly, lack communication or take too long to call you when your vehicle is ready. More

by ALBARRANL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Dec 07, 2022 -

Claremont Toyota responded

We take pride in providing quality service, which is why this is discouraging to read. When you have an opportunity to speak, please contact us, as we'd like to learn more about where we've been falling short here in our service department. We are looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 06, 2022

We had such an easy and smooth experience with Aaron at Toyota of Claremont. He was very helpful and made sure our car needs were met. More

by ILYRAMIREZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aarón
Dec 07, 2022 -

Claremont Toyota responded

We're so proud of Aaron for providing you with an excellent service visit. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 06, 2022

This was by far the easiest car buying experience I’ve had. I spoke to 4 separate employees and all of them were extremely helpful. Aaron, Destiny, Joseph, and I can’t remember the last persons name in fi More

by EDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, destiny
Dec 07, 2022 -

Claremont Toyota responded

Thank you for your stars and recommendation, Eddie! We're so happy to hear our team went above and beyond to ensure your experience went smoothly and that you drove home behind the wheel of your new RAV4 Prime! Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2022

Candace Harrington helped me out. She’s awesome! Very helpful, kind and kept me up to date without a hitch. I’d give 10 stars for her if I could. More

by Pwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Dec 05, 2022 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! We're so lucky to have Candace on our team & we're so glad she ensured an excellent visit. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 02, 2022

After initially not having a good experience this dealership reached out to me directly and corrected my issue and gave me a break on the price. Issue will occur for many reasons but when the custome More

by MLWANDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
Dec 05, 2022 -

Claremont Toyota responded

Thank you for giving us the chance to make it right! We're so happy to hear we made up for your bad experience. Don't hesitate to reach out with any further questions or concerns, we're always here to listen. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2022

I love the customer service you guys have at the dealer 😁😁😁😁 thank you so much for everything More

by Erlin castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 02, 2022 -

Claremont Toyota responded

We love to hear it, Erlin! Thank you so much for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2022

I loved my rep, super friendly and helped the time pass. They have a Clean facility and refreshments for the wait More

by VANESSALORGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 02, 2022 -

Claremont Toyota responded

Thank you, Vanessa! We're so glad to hear our team provided you with a memorable experience. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

This place is a rip off, totally over reported what was “wrong” with my car More

by SG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Barreto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Claremont Toyota responded

It's very important that we're providing accurate service, which is why we'd like to learn more about what you were told by our service team. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

Claremont Toyota’s service quality is unacceptable. Everyone in the Dealership in a mission to rob consumers. More

by Naser Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
Dec 01, 2022 -

Claremont Toyota responded

Naser, This is extremely discouraging to read and we'd like to learn much more about what's transpired and where we have fallen short. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

Everyone I've ever dealt with at Claremont Toyota has been professional, courteous and friendly. That makes every visit a pleasant experience. The dealership is clean and well organized. The service depa More

by TRACY.NUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 30, 2022 -

Claremont Toyota responded

We strive for feedback like yours, Tracy! It's a team effort here every day and we're so happy to hear we always deliver 5-star service. We look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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