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Claremont Toyota - Service Center

Claremont, CA

4.4
3,106 Reviews
Call Service Center (909) 542-1828

3,106 Reviews of Claremont Toyota - Service Center

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April 11, 2024

I came for a basic service(oil Change). It went as expected and had no complaints More

by BRANDEN721SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Claremont Toyota responded

Hi Branden, thank you for choosing our service for your oil change. We're glad to hear that everything went smoothly and that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent service. Service rep was attentive and professional. My car was ready before the designated time which was awesome. I will always take my car to this dealeshi More

by MROBI10610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Claremont Toyota responded

We are thrilled to hear about your positive experience, MROBI10610! Providing excellent service and a friendly atmosphere are very important to us. Thank you for choosing our dealership and for recommending us to your loved ones and colleagues. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Took 2. 5 hrsto do a change oil even though i have an appointment. Then i told the guy i have a coupon and he just nodded. When im paying the coupon was not i More

by RAYAN_YAMBAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo esquivel
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Apr 15, 2024 -

Claremont Toyota responded

Rayan, Your time is valuable and we're disappointed to see this took longer than expected and the coupon was not inputted at the time of checkout. We appreciate you bringing this to our attention, as it's important we make this process as seamless as possible. We will be sure to use this as a learning opportunity and we look forward to providing you with more prompt and quality service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent customer service with Kevin, he makes you feel welcome plus he speaks Spanish. He is always in a great mood! More

by BLANCA7HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 12, 2024 -

Claremont Toyota responded

Hi Blanca, thank you for sharing your positive experience with Kevin! We're thrilled to hear that he provided excellent customer service and made you feel welcome. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Sales department is the worst I've ever experienced. However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sa More

by HELLENA3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Cruz and Orlando Famirez were the worst experience I have ever had buying a car.
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Apr 11, 2024 -

Claremont Toyota responded

Hellena, While pleased to see Mike has gone above and beyond to make things right, we're discouraged to see you've not been satisfied with your experience purchasing a vehicle here. We look forward to continuing to provide you with the quality service you deserve here at our service department and should you like to discuss your car-buying experience in any further detail, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 11, 2024 -

HELLENA3113 responded

I would love to discuss my experience in more detail. Please contact me.

April 10, 2024

Please don’t ask me to write something about this because I don’t have any ideas about what I want to say to you More

by MARYMILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin excellent performance
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Apr 11, 2024 -

Claremont Toyota responded

Hi Marymille, thank you for taking the time to leave us a 5-star review! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. If you ever have any ideas or feedback in the future, feel free to reach out. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

The best service The best dealer. The employees are very nice Everything is good Excellent service 👏 More

by TERESAVRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
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Apr 11, 2024 -

Claremont Toyota responded

Thank you so much for the glowing review, Teresa! We are thrilled to hear that you had such a positive experience with our team. Providing excellent service is always our top priority, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Very pleased with this trip to get my 4Runner serviced. It wasn't a long wait as other times. Got me in and out in less than 3hrs More

by SANTACRUZ.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
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Apr 11, 2024 -

Claremont Toyota responded

Hi SANTACRUZ.16, we're thrilled to hear that you had a positive experience getting your 4Runner serviced! Keeping our customers happy and satisfied is our top priority. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Excellent service and friendly personnel. Rather than wait, I make use of their Uber/Lyft service. More

by KELVINB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Godoy-- Five Stars!!-Service Dept.
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Apr 11, 2024 -

Claremont Toyota responded

Hi Kelvin, thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our service and found our team to be friendly. We look forward to delivering another stellar visit in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

A friendly and accommodating staff. I don't actually have a specific advisor but all of them that I encounter are friendly and helpful, the last advisor that I had was Mr. Oscar. Keep More

by JENSEN4K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Omar Armas
Report | Print
Apr 11, 2024 -

Claremont Toyota responded

Hi JENSEN4K, thank you for sharing your positive experience with our staff, especially with Oscar. We're thrilled to hear that you found our team friendly and helpful. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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