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Claremont Toyota - Service Center

Claremont, CA

4.4
3,088 Reviews

3,088 Reviews of Claremont Toyota - Service Center

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May 23, 2023

Had to go directly to Toyota America to get a warranty repair approval that Claremont Toyota service initially denied. Everyone nice, but. More

by LANCELITTLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
May 24, 2023 -

Claremont Toyota responded

Lance, We appreciate both your business and your feedback. We're glad that Toyota USA was able to approve this warranty repair for you and we hope your vehicle's running like new again. We hope that in the future we can provide you with the 5-star service that you deserve and should you have any questions about anything, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2023

The service is very enthusiastic, and the manager JohnZhao is very nice and professional and thoughtful. More

by ZYK196027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero, Daniel Vera
May 26, 2023 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! We look forward to providing you with stellar service again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 22, 2023

Very friendly and kept informed about my vehicle. Was very pleased with the staff and the waiting. More

by LINDAVERY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 23, 2023 -

Claremont Toyota responded

Thank you, Linda! It's great o hear our team took excellent care of you vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 20, 2023

It took a while to get my service done (it took about two hours in total) however, everyone was super courteous and helpful. Overall excellent customer service. More

by BDPOWELL82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
May 23, 2023 -

Claremont Toyota responded

Thank you for your stars, BDPOWELL82! We apologize for the long wait, but we're so glad our team made that wait worthwhile. We hope your vehicle is running like new! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2023

My husband and I visited Claremont Toyota to get a ceramic coating for our Toyota Tundra. The service was great, we got a rental car for the day, but the staff lacked friendliness. If we decided to ge More

by JANETH.INGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 19, 2023 -

Claremont Toyota responded

Janeth, We appreciate you stopping by and we're disappointed to see our team was not friendly. We never like to hear this and we do appreciate you bringing this to our attention. We'll be sure to speak with our team about this and emphasize the importance of providing quality customer service to each and every guest that walks through our doors. Should you like to discuss your experience any further, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2023

Fast service response. Everyone was ready to help. My car was ready before scheduled time. More

by OZAMORA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt
May 23, 2023 -

Claremont Toyota responded

We're so proud of our team for getting you back on the road in no time! Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 18, 2023

My service advisor Olive was so helpful and pleasant. This was the first time I have gone to this Toyota and was very pleased. More

by Lisa BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive, service advisor
May 18, 2023 -

Claremont Toyota responded

We're so proud of Olive for making your service visit go as easy as possible, Lisa! We hope your car is running like new! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2023

Scott Zalibra (service advisor) always provides excellent customer service at Claremont Toyota. His work performance is fortified by honesty, professionalism, humor, grit, and patience. These are the attri More

by Silver "Roman Chariot" Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra (Service Advisor, Claremont Toyota)
May 18, 2023 -

Claremont Toyota responded

Thank you for choosing us all of these years! We're so proud of Scott for always making your service visits go as easy as possible! We look forward to 10 more years together! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2023

Very prompt and efficient service. The vehicle was ready within an hour and I didn’t have to press the staff for information. More

by victormendez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 18, 2023 -

Claremont Toyota responded

It's our main goal to deliver quality service, Victor, and we're so proud of our team for taking care of you. We hope your vehicle is running like new! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2023

The best dealer I have for my Toyota they excellent service and I got my Tacoma like brand new unit.. More

by MRGARCIA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
May 18, 2023 -

Claremont Toyota responded

We love to hear our team took excellent care of your Tacoma, Mr. Garcia! Thank you for choosing us. We look forward to delivering another 5-star visit soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2023 -

MRGARCIA49 responded

Claremont Toyota Is the best dealer for service on my Tacoma Toyota @004.

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