Back

Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

Sort by
January 10, 2023

Service was great. It was a cloudy day, so I didn't get a car wash, which was disappointing. Other than that, things were great. Thank you. More

by ETOMENES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 11, 2023 -

Claremont Toyota responded

It's a great pleasure to see that you had an overall positive visit! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 10, 2023

porters are rude and it is dificult for a first timer to find service pick up area. More

by REYDERZ12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Claremont Toyota responded

We always want to be as accommodating as possible and we're discouraged this was not the case. Your feedback is very important to us, which is why we'd like to discuss your service visit with you in greater detail. Please contact us when you have an opportunity to speak. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 10, 2023

I take my Camry to Claremont Toyota where I know the service is reliable. I always get great service. My car has never been anywhere else for service. More

by Traci D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Garcia
Jan 11, 2023 -

Claremont Toyota responded

Customer satisfaction is our top priority, and it pleases us to hear of your experience! We look forward to seeing you at your next service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 10, 2023

They have a very good service. Thank you so much for your help. I appreciate it. More

by Maria Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 11, 2023 -

Claremont Toyota responded

Maria, we are ecstatic to hear that you had an amazing experience! Can't wait to see you back here again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 09, 2023

I brought my vehicle to the service center for its regular check-up and to address the check engine light. Danny was very personable and made it very easy to understand what the initial review would l More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Jan 09, 2023 -

Claremont Toyota responded

Peter, we are pleased that Danny worked hard to provide you with a seamless service visit! We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 08, 2023

Dropped off my vehicle without an appointment was told it could be 2-3 hour's and will get a call when it's ready. Vehicle was done before the time given More

by tds909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil tarin, Michael lopez, Candace Harrington,
Jan 09, 2023 -

Claremont Toyota responded

It truly makes us happy to hear that we got you back on the road in no time! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 08, 2023

Great and stop asking for 15 words this could lower your score it’s annoying More

by YGUTIERR26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 09, 2023 -

Claremont Toyota responded

Glad you had a 5-star experience here and we can't wait to see you here at your next visit. Hope all is well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 07, 2023

I was made to wait for a long time by my first assigned specialist. While I was already in line at my appointed time, the specialist was attending to cars behind me. Finally, I was assigned another Special More

by Carreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrington
Jan 09, 2023 -

Claremont Toyota responded

We appreciate your patience and we're happy that once you were accommodated you received the quality service you deserved. We'll make sure we're providing more prompt service in the future, and we hope your Toyota is treating you well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 05, 2023

Horrible service appointment was at 9. 45 I showed up early so it wouldn't take long I sat and waited they didn't start servicing my truck until 12:15 I watched it sit there the whole time More

by SRJDBTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
Jan 06, 2023 -

Claremont Toyota responded

We appreciate both your patience and your feedback. Basic services shouldn't take this long and we must provide better communication in informing our guests what services were completed on their vehicle. We will be sure to address this with our service team and should you like to discuss your experience any further, please don't hesitate to reach out. Your opinion is very important to us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 04, 2023

Took my Corolla for its 1st car service went well will take it again next time. More

by TRUEBLUE0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Estrada
Jan 05, 2023 -

Claremont Toyota responded

It makes us proud to hear that you had a memorable first service visit! Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

...
91
...