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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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December 30, 2022

I always have positive service experience at Claremont Toyota. The service advisor Scott Zalibra is always courteous and helpful and provides excellent service. More

by VEENAK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Dec 30, 2022 -

Claremont Toyota responded

We are so happy to hear that Scott always takes such good care of you! We appreciate your loyalty and look forward to working with you for many more years to come! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 30, 2022

It was a busy day and Phil took me in and explained everything in front. The service was great as usual. Phil is the best. I’ve worked with him for many years in all my four Toyotas! Ed More

by SHEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Dec 30, 2022 -

Claremont Toyota responded

We are pleased to hear that you received nothing but the best here with Phil and we're happy that you went home happy! We appreciate your business and we can't wait to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 30, 2022

Came in for oil change and mentioned my MPG has lowered from 55/57 down to 53. Service said I needed to change a sensor and some other stuff I don't remember. Cost was around $700. Now my MPG is worse at 4 More

by GWBOLTON
Recommend Dealer
No
Employees Worked With
Service dept
Dec 30, 2022 -

Claremont Toyota responded

We understand your frustration that this has not resolved your MPG issue. We would like to speak with you about this further and take another look at your vehicle. Please contact us to set up a time to bring your vehicle in. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 30, 2022

I had an issue with a service performed on my RAV4. Zupe in Customer Relations arranged my choice of appointment to bring the car back and personally greeted me at the service check-in area. Zupe's com More

by BRUCE42
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zupe
Jan 03, 2023 -

Claremont Toyota responded

You deserve nothing but the best, and we're so happy to know Zupe provided you with nothing less than that! Please let us know if we can help you with anything else down the road! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 30, 2022

Great customer service from Oscar when dropping off my vehicle to get serviced with an appointment. More

by ALLIEESCOBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar - service
Jan 03, 2023 -

Claremont Toyota responded

Oscar is a superstar and it's no surprise that he took such great care of you! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 29, 2022

Received poor communications. Our car was there for 3 days before being told the part was on back order until Jan 7th. Multiple calls were made inquiring on status. Someone should More

by JUSTDEB53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 29, 2022 -

Claremont Toyota responded

You are absolutely right. We should have been upfront in telling you that your part was on backorder and not wasted your time. We will be addressing this with our team and letting you know the moment your part arrives. Thank you for bringing this to our attention. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 29, 2022

Olive is an exceptional employee. She is always courteous, and she provides professional customer service. More

by MRAMOS8556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
Dec 30, 2022 -

Claremont Toyota responded

We are glad that Olive always provides you with a positive visit! Thank you for this great review and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 28, 2022

The service was excellent. Oozy is great at his job, very friendly. Would definitely come back More

by Lewis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oozy
Dec 29, 2022 -

Claremont Toyota responded

Hi Lewis, We're so happy to see you had a great experience with Oozy. Thanks for stopping by and we look forward to seeing you here at your next service visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Dec 29, 2022 -

Claremont Toyota responded

Lewis, it's wonderful to hear that you received the service that you were looking for! We can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 28, 2022

Terrible. Only focus on making money and nothing about the client. They lie to you and think you're stupid to belive it. More

by MATHEUSRAGGHIANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
How can I do it if not everyone has their pic?
Dec 29, 2022 -

Claremont Toyota responded

It's very discouraging to read this, as providing both quality service and transparency is important to us here. When you have an opportunity to speak, please contact us, as we'd like to learn much more about what's transpired and where we have fallen short. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 27, 2022

Very helpful - appreciate the loaner care. Parts were backlogged for like two weeks so the loaner car was a big help. Thank you. More

by ANNEBINCA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Ruiz
Dec 27, 2022 -

Claremont Toyota responded

It's a great pleasure to hear that you had an enjoyable service visit! Please let us know if we can help you with anything else down the road. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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