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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews

3,086 Reviews of Claremont Toyota - Service Center

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December 21, 2022

Quality control sub par. Two times vehicle delivered after service with code fault issues. It seems the technician would see the fault codes on display before turning car bac More

by GARRETTBERRY76
Recommend Dealer
No
Employees Worked With
Olive Pratt
Dec 21, 2022 -

Claremont Toyota responded

Garrett, It's important we are providing quality and accurate service, which is why this is discouraging to read. When you have an opportunity, please contact us, as we'd like to learn more about this concern so we can address this properly with our service team. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 21, 2022

Really liked our dealer, Behar. Oscar, the finance person was also very efficient and good at what he did. We just wish we had asked for the cargo lining. More

by VICPHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar
Dec 22, 2022 -

Claremont Toyota responded

We're happy to see that overall you were satisfied with your experience here with Behar and Oscar. Should you ever need anything, please don't hesitate to reach out. You're family and we're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 21, 2022

The team at Claremont Toyota is awesome, we always leave happy, and our car/s come back better than before! More

by MaddyW.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Tarin
Dec 23, 2022 -

Claremont Toyota responded

We strive for feedback like yours, Maddy! It's so great to hear our service team always delivers excellent service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 21, 2022

Everything was fantastic, I bought my car 12/1999, and have received free oil change all this time. Thank you so much! More

by DELLAGRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change department
Dec 23, 2022 -

Claremont Toyota responded

We're thrilled our team has provided you with excellent service all these years! We look forward to many more! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2022

Great service. Derrick answered all of our question. The process was smooth and quick. The product was excellent. More

by KARIN.GONZALEZ895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa
Dec 21, 2022 -

Claremont Toyota responded

We're so proud of Derrick for providing you with a 5-star experience! Thank you for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2022

I am never made to feel like I have to get a service done or else. They always respect my choices and everyone is always great to me. More

by TAMMY.MCNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Dec 21, 2022 -

Claremont Toyota responded

Customer satisfaction is our top priority, Tammy, and we're so happy to hear our team always takes excellent care of you. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 18, 2022

Great customer service at all times . Highly recommended to all new customers. Always happy for their performance . Very knowledgeable technician More

by JMSOLIS91711
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Sanchez
Dec 21, 2022 -

Claremont Toyota responded

Thank you for your stars and recommendation! We look forward to many more excellent visits! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 17, 2022

This was my first time everything went well and quickly. I was very impressed. Thank you! 1 semi negative: Waiting room was overcrowded but that could have been to remodeling (so understandable). More

by MARCIAED01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Dec 21, 2022 -

Claremont Toyota responded

We appreciate your patience, Marcia, and we look forward to ensuring another smooth visit next time. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 17, 2022

I received excellent service and attention from the seller and the finance person was very clear explaining the contract. More

by JRODRIGUEZ2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabricio Escobal Brandon
Dec 21, 2022 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! We're so proud of our team for ensuring a 5-star visit. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 17, 2022

Pablo Lopez was excellent in guiding me through the whole process of arriving at a final price, and answering my questions once the car had arrived. There are do many accessories that I needed quite bit of More

by WAGLFR
Recommend Dealer
Yes
Employees Worked With
Pablo Lopez
Dec 21, 2022 -

Claremont Toyota responded

Thank you for your stars! It's so great to see Pablo ensured he answered all your questions and provided you with an excellent experience. Don't hesitate to reach out if you have further questions or concerns - we're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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