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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews

3,069 Reviews of Claremont Toyota - Service Center

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December 02, 2022

After initially not having a good experience this dealership reached out to me directly and corrected my issue and gave me a break on the price. Issue will occur for many reasons but when the custome More

by MLWANDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivica Zupic
Dec 05, 2022 -

Claremont Toyota responded

Thank you for giving us the chance to make it right! We're so happy to hear we made up for your bad experience. Don't hesitate to reach out with any further questions or concerns, we're always here to listen. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2022

Claremont Toyota’s service quality is unacceptable. Everyone in the Dealership in a mission to rob consumers. More

by Naser Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Gonzalez
Dec 01, 2022 -

Claremont Toyota responded

Naser, This is extremely discouraging to read and we'd like to learn much more about what's transpired and where we have fallen short. Please contact us at your earliest convenience. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2022

I loved my rep, super friendly and helped the time pass. They have a Clean facility and refreshments for the wait More

by VANESSALORGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 02, 2022 -

Claremont Toyota responded

Thank you, Vanessa! We're so glad to hear our team provided you with a memorable experience. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 01, 2022

I love the customer service you guys have at the dealer 😁😁😁😁 thank you so much for everything More

by Erlin castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 02, 2022 -

Claremont Toyota responded

We love to hear it, Erlin! Thank you so much for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

Everyone I've ever dealt with at Claremont Toyota has been professional, courteous and friendly. That makes every visit a pleasant experience. The dealership is clean and well organized. The service depa More

by TRACY.NUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 30, 2022 -

Claremont Toyota responded

We strive for feedback like yours, Tracy! It's a team effort here every day and we're so happy to hear we always deliver 5-star service. We look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

This place is a rip off, totally over reported what was “wrong” with my car More

by SG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Barreto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Claremont Toyota responded

It's very important that we're providing accurate service, which is why we'd like to learn more about what you were told by our service team. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2022

Not trustworthy. Not reliable. One employee is very rude and the employee still works there More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil
Nov 30, 2022 -

Claremont Toyota responded

We're discouraged to see you've had a negative experience with a member of our team. You should be receiving 5-star service from everyone here, which is why we'd like to speak with you about this further. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Nov 30, 2022 -

. responded

I have respond and emailed. No response yet. Tomorrow will be a week since I emailed Ivica back.

November 29, 2022

I have been a customer of Claremont Toyota since 2007. This dealership gives you the personal touch of a small dealership with the inventory and service capability of a large dealership. More

by BWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota all of these years! We're so proud of our team for providing you with nothing but excellent service. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2022

Excellent service. Candance Harrigton is a great service advisor. She got all my car issues resolved. I will definitely continue to bring my car with her for service. More

by MIMI1272
Recommend Dealer
Yes
Employees Worked With
Candance Harrington
Nov 30, 2022 -

Claremont Toyota responded

Thank you for your stars! Our team works hard to deliver quality service and we're so proud of Candance for ensuring your vehicle was properly taken care of. Don't hesitate to reach out if you have any further questions or concerns. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 29, 2022

I will never go back to get my car service in Claremont Toyota first and last I was hoping that I read the review first before I made my appointment More

by RTS90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a, Eduardo Cardenas
Nov 30, 2022 -

Claremont Toyota responded

We're very discouraged to see you're dissatisfied with your experience here in our service department. Your opinion is very important to us, which is why we'd like the opportunity to speak with you and learn more about what transpired during your visit. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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