
Clark-Knapp Honda
Pharr, TX
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I took my four-year-old Honda HR-V for his yearly Preventive Maintenance Check-Up. I requested an oil change, a tire rotation, a brake oil replacement, and since Texas doesn't require yearly vehicle Preventive Maintenance Check-Up. I requested an oil change, a tire rotation, a brake oil replacement, and since Texas doesn't require yearly vehicle safety inspections anymore, I asked for a 27-point Inspection to be performed. Manny, my Service Advisor, was very professional, easy to speak to, and very thorough. He actively listened to my questions and concerns regarding my Honda. Once the work was completed, Manny reviewed all the work that was done as well as the 27 Point Inspection and the tire rotation--which were complimentary, by the way. He even went above and beyond and washed my Honda for me. A lot of work was done and all safety points were inspected on my Honda in less than 75 minutes. While I was there, I took a stroll to admire the beautiful new Hondas. Eddie, one of the Honda Vehicle Experts, showed me the features and benefits of the 2025 H-RV, the Civic and the all new EV Prologue. If you're looking for a new Honda, this is where you NEED to go. There's no sales pressure, just a lot of help and support to help you find the best Honda for you. Thanks Clark-Knapp Honda! More
We were very pleased with the excellent service we received at the dealership. From the salesman to the finance department and even the insurance representative,We would highly recommend this dealer received at the dealership. From the salesman to the finance department and even the insurance representative,We would highly recommend this dealership to our friends and family. A shout out to our salesman Jaime Pulido.👍 More
Poor work performed, zero customer service, service advisor needs more training and how to speak with customers advisor needs more training and how to speak with customers More
Mr.. Fuerte was very professional and not pushy to sell me another vehicle other then the vehicle I wanted. I told him exactly what I wanted and he honored my choices. He worked with me as far as the cost me another vehicle other then the vehicle I wanted. I told him exactly what I wanted and he honored my choices. He worked with me as far as the cost of the vehicle and the trade in I had to offer. I highly recommend him. It was a great joy to have him as my salesman. THANKS Joseph! More
The salesman was awesome but the financial manager was the worst he lied to me because he wanted to sell me a product. And lyed that my payment was not going to change. Instead it made my bill go up by 10 the worst he lied to me because he wanted to sell me a product. And lyed that my payment was not going to change. Instead it made my bill go up by 1000 dollars. That guy is a rat. More
Excellent service and they are willing to help you! They helped me with getting rid of my lease. They helped me with getting rid of my lease. More
John was so patient and understanding with us! I highly recommend Clark-Knapp Honda for your next vehicle purchase! I highly recommend Clark-Knapp Honda for your next vehicle purchase! More
From Jacob to Steve all the way up to the finance manger Eduardo AMAZING! Amazing staff they made my trade in process very smooth easy and fast! Eduardo AMAZING! Amazing staff they made my trade in process very smooth easy and fast! More
I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a text message if I still had to reschedule to go in to get the part fixed? Other than that. Good service. They worked on my vehicle very quickly. More