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Clark-Knapp Honda

Pharr, TX

4.8
1,672 Reviews
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900 N Sugar Rd

Pharr, TX

78577

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Showing 1,672 reviews

July 02, 2026

Issue not resolved. Car was not driven in order to diagnose issue properly. Vehicle is still malfunctioning. More

by gerardoaesparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
July 02, 2026

This dealership makes everyone who walks through those doors feel like they are coming home! Extremely friendly, patient, and kind! More

by gabrielramirez9797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Ramirez! 5 stars
July 01, 2026

Staff was super friendly and courteous. They answered all my questions and even helped me options for my vehicle. Highly recommend More

by flomo2of5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2026

Great customer service. Susan was an awesome representative who communicated effectively and helped swiftly have my vehicle serviced. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2026

Joseph Fuerte provided amazing service and was very patient and accommodating! While we were upset and ready to walk out of the dealership when we were lowballed on the trade and not given the internet More

by a&mhk
Recommend Dealer
Yes
Employees Worked With
Joseph Fuerte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Roy Ochoa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete?
Jun 29, 2026 -

Clark-Knapp Honda responded

Thank you for taking the time to share your experience. We're thrilled to hear that Joseph provided such patient, accommodating service and that the manager worked with you to reach a resolution you felt good about. We also appreciate your honest feedback regarding your experience in finance. Your comments are important to us, and we'll use them to continue improving the experience we provide every customer. Congratulations on your new vehicle, and thank you for choosing us!

June 28, 2026

Excellent customer service, Steve was very professional and was in constant communication with us until vehicle delivery More

by cgarza_15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Clark-Knapp Honda responded

Thank you for your 5-star review and we're glad Steve was consistent in his follow up until you took delivery of your new Honda!

June 28, 2026

Overall, I had a good experience at Clark Knapp Honda. The staff was friendly and professional, and the buying process was smooth. My only concern was that the add-on products were expensive. I recommend More

by Balderas251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez 5 Stars
Jun 29, 2026 -

Clark-Knapp Honda responded

Thank you for your thoughtful review! We're delighted to hear you had a good experience and that Adrian Rodriguez provided excellent service throughout your purchase. We also appreciate your feedback regarding the add-on products, as it helps us continue improving the customer experience. Congratulations on your new vehicle, and thank you for choosing Clark Knapp Honda. We hope you enjoy your new ride!

June 27, 2026

Agency was very supportive and helpful, Jason our vendor made us feel comfortable and gave us all the information needed More

by lluviaale3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Ruiz-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason santiago
Jun 29, 2026 -

Clark-Knapp Honda responded

Thank you for your kind words! We're so glad to hear you had a positive experience with our dealership. It's wonderful to know Jason made you feel comfortable and provided all the information you needed. We truly appreciate your feedback and look forward to assisting you again in the future!

June 27, 2026

The people were nice and confiable. They ordered the part and replaced it the next day. More

by venessa.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Vargas
Jun 27, 2026 -

Clark-Knapp Honda responded

Thank you for the great review Venessa!

June 27, 2026

I am very pleased with their service so far . I was happy to get a loaner vehicle for the entire time of the service on my car. More

by jaime.astros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrik
Jun 27, 2026 -

Clark-Knapp Honda responded

We're happy to hear that you're please with our customer service Jaime, let us know how we can continue to help you in the future!