Clark-Knapp Honda
Pharr, TX
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It was a very pleasant experience, staff called every step which was convenient and nice. step which was convenient and nice. More
When I made appt online for oil change , it said there would be a separate fee for tire rotation, so I went elsewhere to have that done previous to my appt. I did not request a tire rotation since I just would be a separate fee for tire rotation, so I went elsewhere to have that done previous to my appt. I did not request a tire rotation since I just had it done. They still did it, no charge. With appt. it took 2 hours. Felt like things were very different off at dealship this visit. Short handed in service, no explanation of new UVEYE and where to pull in. Armando did well, I just felt like it took too long for oil change plus tire rotation I didn’t request. If it’s complimentary, they should say so up front and ask if I want it. More
Excellent customer service , behave professionally and efficient . Now work more area of diagnostic electronic failures efficient . Now work more area of diagnostic electronic failures More
Information was well explained. Person who helped us out was also very polite and patient Person who helped us out was also very polite and patient More
Sales associate Leeroy is very easy to work with and the sales process was smooth. sales process was smooth. More
Excellent customer service. They work to meet your budget. They are very attentive and have outstanding communication. They work to meet your budget. They are very attentive and have outstanding communication. More
Very friendly, work was completed quickly and everything was explained thoroughly. Great customer service. Won't take my car anywhere but here. was explained thoroughly. Great customer service. Won't take my car anywhere but here. More
The service provided was professional and efficient. I arrived a little early and was taken in right away. I arrived a little early and was taken in right away. More
The maintenance staff were polite and performed the service on my vehicle fast. The complimentary service on my vehicle’s warranty covering a car wash was a pleasant surprise. service on my vehicle fast. The complimentary service on my vehicle’s warranty covering a car wash was a pleasant surprise. More
The staff is always friendly & very helpful with the information they gave me. Always a pleasure to see the staff at this dealership. information they gave me. Always a pleasure to see the staff at this dealership. More