Clark-Knapp Honda - Service Center

Great customer service, very professional, process went smoothly ✅ highly recommend Susan Rosales Satisfied with everything smoothly ✅ highly recommend Susan Rosales Satisfied with everything More

I went to the Honda Dealership to simply get my horn fixed, but I was told I needed to replace the SRS unit and cable reel in order to do so. I found replacement parts myself as the dealer’s quoted pric fixed, but I was told I needed to replace the SRS unit and cable reel in order to do so. I found replacement parts myself as the dealer’s quoted price was far too much. I then had them install my parts, but only could they not finish the install due to an issue they did not inform me of previously, the part they did replace wasn’t even necessary to fix my horn. I’m only giving 2 stars because Ana was so polite and understanding to me, and told me to come by again without an appointment so that the mechanics could reassess my car. Mechanics get a bad rap because of their predatory practices, and I hate to say this, but it is well deserved. Be very careful when you go here. More

Be prepared for long wait times if you go in as a walk in. They have a waiting area and a kid friendly designated area, too. in. They have a waiting area and a kid friendly designated area, too. More

Honda just needs to update their Apple car play. And just keep it updated so it always works. That’s it. Other than that, everything is perfect. And just keep it updated so it always works. That’s it. Other than that, everything is perfect. More

Dealership should have lower prices for services they are very expensive, 200 dollars to replace 2 wheel studs is crazy. very expensive, 200 dollars to replace 2 wheel studs is crazy. More

Appointment was hard to schedule soon. Otherwise great service. Friendly staff. Very clean facility. Coffee & TV provided. Otherwise great service. Friendly staff. Very clean facility. Coffee & TV provided. More

They did an excellent services. The lady there was fast and didn’t take long. The lady there was fast and didn’t take long. More

Susan is an excellent service advisor. She goes above and beyond. The service department has always been excellent! She goes above and beyond. The service department has always been excellent! More

Went well, timing was perfect and viewing of extra care of vehicle issues was notified of vehicle issues was notified More

The service at this dealership is great. They are very friendly and informative. The shuttle is convenient, too. They are very friendly and informative. The shuttle is convenient, too. More