Classic Buick GMC

In December 2023 I took my GMC Acadia to have an oil change and tire rotation. For about a week afterwards we noticed that the change oil light was not going off. I checked the oil and it was clean, but change and tire rotation. For about a week afterwards we noticed that the change oil light was not going off. I checked the oil and it was clean, but I Took it back to the dealer just to be certain. They just didn’t reset the oil change. Fast forward now to March 2024. I went back to them for another oil change and tire rotation, and there was a recall on my SUV. I was informed they needed to keep it overnight. So we come back and get my SUV. After driving it for few days we noticed that the oil change light was still on. When it showed change now, I decided to check it. THERE WAS BARELY ANY OIL IN MY SUV.! They never changed the oil or tire. When I go back they claimed that they couldn’t tell and that they will check the oil filter. They still came back and still they couldn’t tell, but that they will take care it, and that they will WAVE the charge! Wave what? I’ve already paid for something they never did! And then they have the nerve to act as if they are helping me? Really? After checking my google reviews, I was reminded this was not my first complaint with the Service Department. I had complaints when it was still West Point Buick GMC. And with the Service Department. This place my have changed it’s name, but not there level of service. So please beware of the service people here. I will NEVER return to this dealership for service. More

Robin and the finance team were very helpful and honest. I have no complaints and would definitely buy another vehicle from the dealership. I have no complaints and would definitely buy another vehicle from the dealership. More

The staff was nice. The ordering of my car was a bumpy process but the initials sales person I had wasn’t great and was replaced before my car arrived. Once my car arriv The ordering of my car was a bumpy process but the initials sales person I had wasn’t great and was replaced before my car arrived. Once my car arrived they made it as smooth as they could. They answered all my questions and were able to accommodate most of my wants. More

Back again, this time around with my better half’s Yukon 30k service maintenance. As always first class customer service done right. 30k service maintenance. As always first class customer service done right. More

They haven’t paid of my trade and haven’t received any info about the new payments. info about the new payments. More

Eddy was awesome. I enjoyed my working with him. Lahn was also pleasant to work with. I enjoyed my working with him. Lahn was also pleasant to work with. More

Mr. Pedro and Mr Mark were excellent. The manager (don't remember his name) was fair and diligent in aiding with the sale and delivery of my vehicle. I give them two micro braids and a beanie cap for their remember his name) was fair and diligent in aiding with the sale and delivery of my vehicle. I give them two micro braids and a beanie cap for their professionalism. More

Took the truck in for an oil service and they did a perfect job. They even washed it for us. perfect job. They even washed it for us. More

Very good customer service, and sales person. Excelent car inventory. Very good financial department Thanks Excelent car inventory. Very good financial department Thanks More

Brian was great and overall it was a pleasant experience. I will consider Classic Elite for future vehicle purchases. I will consider Classic Elite for future vehicle purchases. More