Classic Buick GMC - Service Center

Courteous staff. Work performed on timely basis as promised. All repairs completed under warranty as promised. Work performed on timely basis as promised. All repairs completed under warranty as promised. More

My service rep is great, and super pleased with the GM. The service was 2.5 hrs as quoted, and they were able to accommodate me with a quiet area where I could work during that time. Thanks to the Classic The service was 2.5 hrs as quoted, and they were able to accommodate me with a quiet area where I could work during that time. Thanks to the Classic team in Katy! More

My service experience regarding the dealership inspection for a possible recall was very quick and easy. I was kept updated by phone throughout the process. for a possible recall was very quick and easy. I was kept updated by phone throughout the process. More

I’ve purchased 5 vehicles from that dealership Only complaint I have is that they need to bring back the complimentary snacks and popcorn Also the 3% up charge on credit cards. complaint I have is that they need to bring back the complimentary snacks and popcorn Also the 3% up charge on credit cards. More

Got treated in a friendly and professional manner and made a fair deal Will definitely recommend to family and friends made a fair deal Will definitely recommend to family and friends More

Anthony was rude and condescending, I’d been waiting and when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happen when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happened before today.” He then proceeded to condescend, when I told him not to talk to me that way he told me I could wait for someone else. Anthony then proceeded to ask me why my vehicle was there. I told him you weren’t interested when I was trying to tell you. My truck was in last week and they told me it had been repaired, went in to look and it wasn’t fixed. Had to bring the truck in again to get it fixed and on their time table. I’m without my truck and bringing it in again at their convenience and get hit with an attitude. More

I made an appointment the day before and next day they attended me as soon. I arrive. It was an excellent service and they got me out on time. attended me as soon. I arrive. It was an excellent service and they got me out on time. More

The service department takes the time to understand and repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. More

Marilyn did an excellent job… From scheduling to the day of service, she was very friendly and very professional… Service was quick and appreciated… Thank you .. of service, she was very friendly and very professional… Service was quick and appreciated… Thank you .. More

My experience was outstanding all in part to my initial and only interaction with my Service Advisor Marilyn Hernandez. Her ability to communicate with me regarding the situation and required service neede and only interaction with my Service Advisor Marilyn Hernandez. Her ability to communicate with me regarding the situation and required service needed on my vehicle was refreshing. You have gained a new customer. It was honestly a pleasure to have my vehicle serviced at your dealership. More