Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Cadillac
Mentor, OH
513 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 513 reviews
Verified Customer
October 26, 2026
Excellent service department, they always fix the car exactly as it is quoted. They offer courtesy porter service and when my car required to be kept overnight, I was provided a loaner vehicle at no extr exactly as it is quoted. They offer courtesy porter service and when my car required to be kept overnight, I was provided a loaner vehicle at no extra charge. As they say you get what you pay for!! More
by dsukenik
Employees Worked With
October 25, 2026
I am extremely disappointed regarding the poor job someone did by not detailing the vehicle from top to bottom, before clear coating it. It wasn’t hand washed because you can see swirl marks as though someone did by not detailing the vehicle from top to bottom, before clear coating it. It wasn’t hand washed because you can see swirl marks as though it went thru a car wash .DIRT is sealed in from the clear coat. Who does this? There are several deep scratches in the paint job. I pointed these discrepancies to Matt Kunsman in Service took photos I , Also Spoke to theyoung lady who I paid for the clear coat also witness the dirt. The tire rims weren’t even cleaned. I have plans to travel out of state by Nov 20th I am to meet with the manager Monday , Oct 27th. This causing me a waste of time and money. More
by JANICEA91
Employees Worked With
October 24, 2026
.Did a very good job from start to finish. Everyone involved with my purchase were very friendly and professional, especially Tim and Briana! involved with my purchase were very friendly and professional, especially Tim and Briana! More
by bas3289
October 23, 2026
I have been purchasing vehicles from this dealership for over ten years and Anthony Trivisonno has always been professional and very knowledgeable. over ten years and Anthony Trivisonno has always been professional and very knowledgeable. More
by lisalazor
Employees Worked With
Anthony Trivisonno
October 23, 2026
I was very satisfied with Matt and the service I received regarding my xt4 Cadillac. regarding my xt4 Cadillac. More
by cpaskell
October 22, 2026
Very pleased with this outstanding service! Personnel was very informative. A great place for all my automotive needs! Personnel was very informative. A great place for all my automotive needs! More
by galluccijm
Employees Worked With
October 20, 2026
My service representative was helpful in scheduling the appointment and making recommendations for services needed. appointment and making recommendations for services needed. More
by DONATOELECTRIC
Employees Worked With
October 17, 2026
From Sales to Service, this Dealership cares about their customers. The entire team is genuine ! customers. The entire team is genuine ! More
by Captain Rick
Employees Worked With
