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Classic Cadillac
Mentor, OH
513 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 513 reviews
August 31, 2026
Good customer service very nice people and I like coming there to get my car serviced there to get my car serviced More
by Maya
Verified CustomerEmployees Worked With
August 30, 2026
Gloria was phenomenal to work with. She kept me in the loop the entire time. I was also highly impressed with the layout of the dealership. Definitely one of the nicer dealerships I’ve She kept me in the loop the entire time. I was also highly impressed with the layout of the dealership. Definitely one of the nicer dealerships I’ve been to. I love my CT4. After finding out I could no longer order one being that they are out of production I started to look online for the exact one that I wanted. Classic Cadillac had the exact CT4 I was looking for. All the options that I wanted plus the right color perfect timing. The entire process was excellent and I would highly recommend this dealership to anyone looking for a new or pre owned Cadillac. More
by vallourec84
Employees Worked With
Gloria
August 30, 2026
Knowledgeable and friendly service managers and staff. Someone is always there to answer the phone, unlike other dealers. Someone is always there to answer the phone, unlike other dealers. More
by JE
August 28, 2026
Easy to schedule appointment, car was finished quickly and loaner vehicle came in handy and car was returned washed. Very pleased with overall experience. and loaner vehicle came in handy and car was returned washed. Very pleased with overall experience. More
by stanleyrws
Employees Worked With
August 28, 2026
I had a great experience purchasing my truck from Classic Cadillac! The entire process was smooth, easy, and stress-free from start to finish. Everyone was friendly, professional, and made sure I was taken c Cadillac! The entire process was smooth, easy, and stress-free from start to finish. Everyone was friendly, professional, and made sure I was taken care of throughout the entire purchase. Aubrey, Nick, Gloria, Jen in service 10/10 More
by CWHITE
Employees Worked With
Other Employees :
Aubrey Southworth, Nick Waterbury, Gloria Andrews
August 27, 2026
Clean, quiet, classy, nice waiting area, lots of smiles, manager very nice and finance girl handled all my needs. Tim Bennett, my sales person put a lot and I mean a lot into making this deal happen. manager very nice and finance girl handled all my needs. Tim Bennett, my sales person put a lot and I mean a lot into making this deal happen. More
by peaceinfla4711
Employees Worked With
Tim Bennett
August 24, 2026
Very happy with my service and the turn-a-round time on my 2025 Expedition. Thanks Ryan my 2025 Expedition. Thanks Ryan More
by RRROGERS49
August 23, 2026
Great customer service department! !! I received an update on my vehicle from the technician and car was ready when promised !! I received an update on my vehicle from the technician and car was ready when promised More
by Marybeth
Employees Worked With
