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Classic Cadillac
Mentor, OH
513 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 513 reviews
Verified Customer
August 19, 2026
Fast and friendly service. Prompt repair time and good communication throughout the entire process. Thank you Classic Cadillac Prompt repair time and good communication throughout the entire process. Thank you Classic Cadillac More
by Harleyson72
Employees Worked With
August 19, 2026
Classic Cadillac was genuinely great! They actually went above & beyond what was needed. I have dealt with Classic since they first opened decades ago. Every single one of their facilit They actually went above & beyond what was needed. I have dealt with Classic since they first opened decades ago. Every single one of their facilities operates very professionally, but personally. From sales to service or parts. The Browns have always operated a top notch corporation. More
by lastindianf1
Employees Worked With
Mark Bondurant
August 16, 2026
Please write at least 15 words about this dealership Please write at least 15 words about this dealership Please write at least 15 words about this dealership More
by w.sliman37
August 09, 2026
I was waited on right away and was done accurately according to what I was told. Staff was courteous and friendly, a far cry from how I was treated at other east side Cadillac dealers. according to what I was told. Staff was courteous and friendly, a far cry from how I was treated at other east side Cadillac dealers. More
by m.a.parsons
Employees Worked With
August 08, 2026
The name reflects the quality of work and the manner that they handled the repairs from start to finish. Truly a Class Act! From Matt, Tom and Amir greeting you and offering you all the conveniences to ease they handled the repairs from start to finish. Truly a Class Act! From Matt, Tom and Amir greeting you and offering you all the conveniences to ease the burdensome of having to bring your vehicle in for repair. They continuously keep you informed of the status of your vehicle when in repair. To the service manager, Jennifer, always shadowing the jobs and at times stepping in to help resolve the issue in a VERY PROFESSIONAL Way assuring you that "they have your back. " I just started bringing in our vehicles this year for repairs and was hesitant at first in responding with my reviews to see if this was a front to get me to come back or if they were genuine in who they are. Again they are truly a CLASS ACT! I will not only keep coming back for any future repairs but also sharing these encounters with friends. Thank you and keep up the good work. Satisfied customer Mirko More
by ADKOELECTRIC
Employees Worked With
August 07, 2026
Tom does a great job in service department very professional and lets you know day buy day what’s going on with your car professional and lets you know day buy day what’s going on with your car More
by MIKEPICCIANO01
Employees Worked With
August 07, 2026
Anthony T is the best Cadillac salesman EVER! He took his time with us, explained all the details of the car needed at time of delivery and very responsive to our calls. He took his time with us, explained all the details of the car needed at time of delivery and very responsive to our calls. More
by JOANCHAS
Employees Worked With
