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Classic Cadillac
Mentor, OH
513 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 513 reviews
August 07, 2026
Your Service Department representatives, Tom, Matthew and Amir always provide excellent service and support. But I am not impressed with your Service Department's Technicians quality of work. This is the t Amir always provide excellent service and support. But I am not impressed with your Service Department's Technicians quality of work. This is the third service visit in the last 12 months where I had to return my 2017 CT6 vehicle due to issues that I expected to be taken care of or identified and reported to me when I picked up the vehicle. I beginning to loose a little faith in the quality of service that I am receiving. I have not given up but cautious. Very loyal customer. More
by vangel21
Verified CustomerEmployees Worked With
Other Employees :
Tom Harden, Mathew, and Admir, Service representative, (each 5 Stars)
August 05, 2026
I truly value the knowledgeable, professional friendly service rendered by the Service Dept at Classic Cadillac. service rendered by the Service Dept at Classic Cadillac. More
by chalkinc
August 01, 2026
When they rotated my tires, they tore up my valve stem caps so I will need to replace them now only. So not very happy with the poor workmanship. caps so I will need to replace them now only. So not very happy with the poor workmanship. More
by memalasky
August 01, 2026
Professional outfit with excellent and caring staff. Made my purchase of the vehicle so easy. Made my purchase of the vehicle so easy. More
by scpatel1957
August 01, 2026
Classic has a Very Good Service Dept. and Very Good Service team to assist you with your vehicle needs. and Very Good Service team to assist you with your vehicle needs. More
by gjatu
July 31, 2026
I am driving my 2nd Escalade ESV and the service department at Classic is top notch. Kindness, patience and helpfulness are 3 words that describe the team in the service department. Jennifer is a gr department at Classic is top notch. Kindness, patience and helpfulness are 3 words that describe the team in the service department. Jennifer is a great leader and Tom and Matt are always so great to work with. More
by MISSELLIE80
July 26, 2026
The sales team at Cadillac were amazing fast and friendly. They definitely have one of the best sales team at classic. friendly. They definitely have one of the best sales team at classic. More
by VICTORRYANLONGAR32
