Classic Chevrolet Sugar Land

Greatest Dealership exprerience ever. Jason Van Alstine, by far one of the most friendliest, helpful and knowledgeable salesmen I have ever had the pleasure to be worked with. When I think Jason Van Alstine, by far one of the most friendliest, helpful and knowledgeable salesmen I have ever had the pleasure to be worked with. When I think about an individual going above and beyond to help someone out to the most extreme measure possible, Jason Van Alstine is the individual that comes to mind. I have purchased 5 Chevrolet vehicles in my life. 3 of them from Lonestar Chevrolet from all different salesmen. The last 2 vehicles I purchased from Classic Chevrolet both from the same salesmen, Jason Van Alstine. Jason, has completely earned my trust and friendship in buying vehicles from him. I will now Be taking my vehicles to be serviced at classic Chevrolet because of the experience I had with Jason Van Alstine. All in all I am completely satisfied and happy with the experience I had at Classic Chevrolet and extremely happy I had Classic Chevrolet's Team Member, Jason Van Alstine to assist me with my car shopping. More

They do not honor their on line pricing Classic Chevrolet in Sugarland advertised a very good price on a vehicle I have been looking at for awhile. I filled out their form online to make sur Classic Chevrolet in Sugarland advertised a very good price on a vehicle I have been looking at for awhile. I filled out their form online to make sure they had it. They responded in writing, yes they had the vehicle at the price advertised. The next day before I went down to talk to them about it, I notice that the price went up by several thousand dollars. I called and talked to them about it and was bounced around to several Salesman and it took a couple a days for them to figure out it was a mistake or least that's what they told me. I even sent them the confirmation email that I received showing the vehicle and the price.... still no good. Also, the truck conveniently was sold during the 2 days that we were calling back and forth about it. A manager called me and apologized and said he wanted to make it right by making me a good deal on a different vehicle. We found one and I went and test drove it, but the salesman that was helping me gave me a different price... higher of course... than what the manager told me it was going to be. After wasting a frustrating week, I decided I needed to take my business elsewhere. More

Best customer service anywhere As a dealer's kid, I understand how customer service can make or break a dealership. Classic Chevy has turned the page and you should give them a try As a dealer's kid, I understand how customer service can make or break a dealership. Classic Chevy has turned the page and you should give them a try More

Awesome service Great experience . Friendly staff. Issue was fixed quickly even with no appointment. Adjuster was easy to get in touch with and he returned calls in t Great experience . Friendly staff. Issue was fixed quickly even with no appointment. Adjuster was easy to get in touch with and he returned calls in timely manner. More

New tire, new spare tire. 100,000 mile service, brakes Michael was great as always. Service was done in a timely manner and got my son’s car back on the road quickly as promised. Michael was great as always. Service was done in a timely manner and got my son’s car back on the road quickly as promised. More

Warranty road hazard tire replacement Classic Chevrolet took care of my problem right away even without an appointment. Had to wait but everyone was so attentive to my problem and was very Classic Chevrolet took care of my problem right away even without an appointment. Had to wait but everyone was so attentive to my problem and was very courteous while waiting for my service to be done. More

Great customer service Sales rep. was was helpful, friendly and very down to earth in assisting with all my needs. Made my trade in and purchase easy with no problems. Sales rep. was was helpful, friendly and very down to earth in assisting with all my needs. Made my trade in and purchase easy with no problems. More

Great! Great service, was greeted as soon as I pulled up, and the process was quick and easy. The staff was really friendly and made me feel welcomed. Great service, was greeted as soon as I pulled up, and the process was quick and easy. The staff was really friendly and made me feel welcomed. More

Carlos was very friendly and professional, He make me feel very welcome the installation were very clean and the popcorn was delicious, Carlos very courteous, when I got my vehicle back (by th He make me feel very welcome the installation were very clean and the popcorn was delicious, Carlos very courteous, when I got my vehicle back (by the way I haven't to wait to long) was clean too, excellent service ! More

Truck The fact that they trusted me and took my work and had the leather seat put in before I sign paperwork and truck was ready when I arrived was a big pl The fact that they trusted me and took my work and had the leather seat put in before I sign paperwork and truck was ready when I arrived was a big plus because my work is good More