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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,715 Reviews

2,715 Reviews of Classic Sugar Land - Service Center

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May 29, 2025

Nice comunication, very polite, excellent job, , mergery mata, did a good job, having me up date with the status of my car. More

by Gilp0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery mata
May 28, 2025

Jeff Russie kept me up to date on the progress of my truck. Staff was very professional and forthcoming. I was well pleased with the service of Classic Elite even though I bought the truck in Baytown. I More

by captainbatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
May 28, 2025

The service team did a great job. They kept me updated throughout the process. My truck was finished earlier than I expected. More

by mvaldez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

This was my first service on a new purchase. It was the fastest service I have ever had at a dealership. I was met by the service advisor as soon as I pulled in, and he promised to have me done More

by jwhitlow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Technician was Irineo he was great diagnosed the issue and proceeded with repair in timely manner More

by aquieocast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez
May 26, 2025

Melissa Erik and Rick did a good job taking care of all my needs as always. More

by Basshog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Erik, Rick
May 26, 2025

Erik and the team always take great care of me and my vehicle! Love it More

by colinmichaelnoe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lazo
May 26, 2025

Customer service was outstanding. The wait time was phenomena and service was great. I pulled up without an appointment and still received top-notch service. More

by alx69799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

La atención fue excelente, Jose Rodriguez nos atendió perfecto tiene un conocimiento y amabilidad ,100% recomendado More

by dhorn515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I was experiencing a problem with my radio that doesn’t happen all the time and sought out help from this dealership. To my surprise an Advisor got someone off their lunch break to see what the problem was More

by darrell_english
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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