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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,864 Reviews
Call Service Center (888) 306-4459

2,864 Reviews of Classic Sugar Land - Service Center

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September 13, 2025

Isabel was my service agent and she was such a big help to my situations she had empathy towards my personal situation. She also communicated with me about my car service and kept her word as promised. Tha More

by greendeonte29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
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September 12, 2025

All the people that attended to me and my car were kind and courteous. Thank you for your good service. More

by alisonbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 11, 2025

Great. They were able to get me in and out without spending a lot of time for and oil change. More

by olvice.l.greenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
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Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Jophn provided such thorough and attentive service. We’ll be sure to share your praise with him—John will be thrilled! We truly appreciate your feedback and your trust in us.

September 10, 2025

They always do a a great job. They explain and keep you updated throughout the process More

by sbl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

September 10, 2025

Great service very helpful and informative ,I will definitely recommend classic Chevrolet and Chris to everyone needs to service their vehicle. More

by melias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

September 10, 2025

Classic Chevrolet done an outstanding job on completing my motor mounts. Drew kept me informed on what was going on and when my vehicle would be available. Thank you for your outstanding service. More

by Sfcjefferson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Drew team provided such thorough and attentive service. We’ll be sure to share your praise with him—Drew will be thrilled! We truly appreciate your feedback and your trust in us.

September 10, 2025

The service department is excellent. The body shop is excellent also. The employees are great. More

by frances.sisemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Service agent; Sheana, Body shop agent
Report | Print
Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

September 10, 2025

Always first in class service. Timely, organized and great comm. skills from the whole team. More

by cgk1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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Sep 12, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Erick provided such thorough and attentive service. We’ll be sure to share your praise with Eric—he will be thrilled! We truly appreciate your feedback and your trust in us.

September 09, 2025

Carlos Rios is a great service advisor. He is thorough, communicates well and gets the job done in a timely manner. More

by mikezeibaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Report | Print
Sep 11, 2025 -

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience! We’re thrilled to hear that Carlos provided thorough, timely, and clear service. We’ll be sure to pass along your kind words to him—he’s a valued member of our team. We appreciate you choosing Classic Chevrolet! 🚗✨

September 09, 2025

Unfortunately, due to the poor service we will no longer be buying any Chevy vehicles More

by alanna.gilcrease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert
Report | Print
Sep 11, 2025 -

Classic Chevrolet Sugar Land responded

We’re very sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide. We truly appreciate your feedback and would like the opportunity to make things right. Our management team will be reaching out to discuss your concerns and find a resolution. Please reach out to David Alexander directly at your convenience so he can learn more to address your concerns. davida@classicchevysugarland.com. or Text - 281-881-2774

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