Rafael Alexandri
Rafael Alexandri at Classic Chevrolet Sugar Land

Rafael Alexandri

Salesperson

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.4
104 Reviews
4.4

104 Reviews

Write a Review

104 Reviews of Rafael Alexandri

June 02, 2026

Dealership Rating
Employee Rating

Very happy with my service. Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%! Fantastic exper More

by gsanchez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Classic Chevrolet Sugar Land responded

Hello, thank you for your kind words and this wonderful review!

March 26, 2026

Dealership Rating
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Quick, fast and friendly service. They even washed my car and I was not expecting that so that was very nice. More

by rrubio1488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margery Mata

Mar 29, 2026

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction!

March 18, 2026

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Employee Rating

Communication was very poor . One of the lady that had book my service for that day say the parts department has the part in hand so I bring in for service and it took all day wit More

by turtletran75
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Drew Hoth

March 17, 2026

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Employee: Melissa was speaking out loud in the middle of the lobby making comments that were out of line and she is working customer service if she doesn’t like people and it’s so hard to assist the public More

by villarrealjonathan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa

Mar 20, 2026

Classic Chevrolet Sugar Land responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.

December 31, 2025

Dealership Rating
Employee Rating

Quick, easy process. ....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!! More

by johna8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth

Jan 02, 2026

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rafael. Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 17, 2025

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Employee Rating

Dropped off at 9am, nothing done by 5pm, waited another hour just for an oil change More

by bbernard0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2025

Classic Chevrolet Sugar Land responded

thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

December 04, 2025

Dealership Rating
Employee Rating

The dealer was really helpful and all the people who work there are really nice. More

by isaijuan12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Classic Chevrolet Sugar Land responded

Thank you for the kind words! We’re glad to hear our team was helpful and that you had a positive experience with everyone you met. We appreciate you choosing Classic!

December 01, 2025

Dealership Rating
Employee Rating

I had an electrical problem with my 2025 Chevy Silverado 2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and read More

by diaz7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience. We’re glad Rafael was able to get your Silverado taken care of in time for the holiday. Earning your trust means a lot, and we look forward to continuing to serve you.

November 24, 2025

Dealership Rating
Employee Rating

Si estubo bien pero el tiempo de admiración ion es mucho 6 horas en espera es bastante More

by ameliarivera2008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Classic Chevrolet Sugar Land responded

Hi there, thank you; we appreciate your feedback!

October 31, 2025

Dealership Rating
Employee Rating

Excellent service, fair pricing and great people to do business with! Go see Rafeal, he's great. More

by steven.g.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

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