Very happy with my service.
Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%!
Fantastic exper
Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%!
Fantastic experience from purchase to 1st oil change all with such great ease.
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by gsanchez65
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Classic Chevrolet Sugar Land responded
Hello, thank you for your kind words and this wonderful review!
Quick, fast and friendly service.
They even washed my car and I was not expecting that so that was very nice.
They even washed my car and I was not expecting that so that was very nice.
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by rrubio1488
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Margery Mata
Mar 29, 2026 -
Classic Chevrolet Sugar Land responded
We're glad everything was completed quickly and to your satisfaction!
Communication was very poor .
One of the lady that had book my service for that day say the parts department has the part in hand so I bring in for service and it took all day wit
One of the lady that had book my service for that day say the parts department has the part in hand so I bring in for service and it took all day with out any communication from the
The service advisor that they had to get apart from Dallas was not very happy about that
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by turtletran75
Verified Customer
Verified Customer
Service Price Transparency
Employee: Melissa was speaking out loud in the middle of
the lobby making comments that were out of line and she is working customer service if she doesn’t like people and it’s so hard to assist the public
the lobby making comments that were out of line and she is working customer service if she doesn’t like people and it’s so hard to assist the public she should not be working there
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by villarrealjonathan31
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Melissa
Mar 20, 2026 -
Classic Chevrolet Sugar Land responded
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.
Quick, easy process.
....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!!
....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!!
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by johna8
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Classic Chevrolet Sugar Land responded
Hi, thank you for your kind review; we are happy to pass along your comments to Rafael.
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Dropped off at 9am, nothing done by 5pm, waited another
hour just for an oil change
hour just for an oil change
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by bbernard0311
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2025 -
Classic Chevrolet Sugar Land responded
thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
The dealer was really helpful and all the people who work
there are really nice.
there are really nice.
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by isaijuan12345
Verified Customer
Verified Customer
Dec 05, 2025 -
Classic Chevrolet Sugar Land responded
Thank you for the kind words! We’re glad to hear our team was helpful and that you had a positive experience with everyone you met. We appreciate you choosing Classic!
I had an electrical problem with my 2025 Chevy Silverado
2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and read
2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and ready in time for me to go to Thanksgiving with my family. That alone earned my trust, and I'll definitely go back to them.
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by diaz7725
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Classic Chevrolet Sugar Land responded
Thank you for sharing your experience. We’re glad Rafael was able to get your Silverado taken care of in time for the holiday. Earning your trust means a lot, and we look forward to continuing to serve you.
Si estubo bien pero el tiempo de admiración ion es mucho
6 horas en espera es bastante
6 horas en espera es bastante
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by ameliarivera2008
Verified Customer
Verified Customer
Nov 26, 2025 -
Classic Chevrolet Sugar Land responded
Hi there, thank you; we appreciate your feedback!
Excellent service, fair pricing and great people to do
business with! Go see Rafeal, he's great.
business with! Go see Rafeal, he's great.
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by steven.g.graves
Service Price Transparency
Oct 31, 2025 -
Classic Chevrolet Sugar Land responded
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!